I arrived, Walked in the door and stood around for 15mins. There was a gentlemen in the car shop area that was handing a customer her keys to her uhaul truck. The Gentlemen looked at me walked into the building. walked past me into the car shop without saying a single word. I sat even longer waiting. Until I decided to venture around the building the building to eventually see I guess the manager? I Informed him I was going to pick up a car hauler. which he did tell me to move my truck over to lot to pick it up and he would help get it loaded on my truck. I drive over to the lot and I wait, and wait another 10 mins. He never comes. So I have to load the trailer myself (I've done this once). Loaded it and took back to the front of the shop where, the manager? is chilling at his desk. doesnt say anything about me loading up the trailer myself. I get the paperwork and head out. Probably one of the worse pickups I've had a Uhaul. Customer Service was abysmal. I will say these are super southern folks and maybe that had something to do with it. But What happened to southern hospitality?
Bruce B
Hands On Car Wash
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Orangeburg, SC 29115
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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This location is AMAZING!!! The customer service is out of this world, best in class! Thank you for all the help!!
Patrick FYou are wonderful!
shanna bHands On always provide amazing customer service. They will always be my first choice. Fast Friendly Service even with mobile check in.
Tameka BThe manager was pleasant. Enjoyed the musical selection.
Johnica C