I want to sincerely thank Amanda and Jenny for the outstanding customer service and support they provided yesterday. After an extremely stressful situation, they both showed genuine care, professionalism, patience, and empathy while assisting me. They did everything they could to help ease the issue and made me feel heard and supported throughout the process. Their kindness, communication, and willingness to go above and beyond truly made a difficult experience much easier to handle. Employees like Amanda and Jenny are the reason customers continue to return and trust a company. I greatly appreciate all of their help and wanted to make sure their efforts were recognized.
Esmeralda D
Compass Self Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Orlando, FL 32825
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The equipment that I rented was supposed to be left in the truck but I had to go into the facility to get it. Also, I could not return the truck through the app, it kept locking up on me.
ERIC SThe app’s GPS check-in location is not correctly placed near the facility. It is currently set on the opposite end of the shopping center, near a gas station, which made it difficult to locate. I had to contact customer support, and the aerial view they provided was not very helpful. As a result, the process took much longer than expected to retrieve my vehicle. The representative did submit a ticket to have the GPS location updated, but it should be moved closer to the front of the building to avoid confusion for future customers.
Eric SThat location is my favorite location they go above and beyond for there customers
CHRISTIE MAmanda helped me and was formative, professional and great to speak with. I plan to use this location in the future for all my moving needs.
TRAVIS T