The equipment needs to be checked in at the time it is returned, not 3 days later. Truck returned on a Friday between 1 pm and 2 pm. I was contacted on Saturday by uhaul customer service saying I was late with returning the truck. The stress it created was unprofessional. Will never use BH Solutions again.
RENAE B
BH Solutions
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oroville, CA 95965
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Gas and milage was incorrect. The uhaul smelled like weeds so bad I ended up having to pay someone else to move my new grand baby's items. The entrust wasn't cleaned prior to me renting it at all. I had absolutely no help whatsoever. The guy said he fixed the gas and milage and apparently he didn't.
karolyn JWas not informed about additional charges. Check in was horrible and was not informed about pumping gas before the returned of the uhual truck. Communication was horrible. I was overcharged.
GE VThe office isn't very professional and if it weren't for all the "Uhaul" trucks outside, I wouldn't have believed I was in the right place. Those I interacted with were nice, but it took a long time to complete the paperwork and get hitched up. There were a few interruptions and distractions seemed to delay the process.
Marsha MWe were very impressed with the man that took care.of us. Great personally.
BARBARA R