The staff at this location were rude. We were the only customers in the facility and they could not be bothered by our questions.
Melissa B
Oswego BP
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oswego, IL 60543
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Your prices are ridiculously high
CAMERON MWe got back from Kentucky Sunday afternoon and I returned the truck about 3pm. It was due back Tuesday but I figured it would be better to bring it back early it seemed like a real surprise and no real interest in it being there. Truck was clean and had more gas in it than it started with.
Raymond FI received a call from UHaul the evening before my trip (after my location was already changed once) that I had to pick up the truck later than expected because this location didn’t do online check out. When I got there that’s all they did (the in person rep didn’t get there at the time UHaul communicated anyway), there was no organization and it was a hassle all around. Delayed my day by a lot.
John MThe location itself was fine, except the person working inside couldn't help me, I had to call uhaul for assistance. The truck cab area, console, and passenger seat were dirty and smelled like stale smoke. I will never pick up or drop off via the uhaul app again. Awful experience. The app kept kicking me out and I'd have to log back in. Pick up took over 45 mins. I had to call an agent for assistance with both pick up and drop off. Very frustrating.
Julie M