Made confirmed reservation for truck pickup in Santa Barbara, only to be told day before rental I would have to go 50 miles south to pickup in Oxnard. Then it took 45 min to check me out because the lady had no idea what she was doing. Cost me extra hours, mileage on my friends car to give me a ride to Oxnard and cost of gas there and back for her car and extra gas for driving extra 50 miles in the truck. Plus the truck had terrible brake shimmy, felt very unsafe. Never again, uhaul doesn't seem to be able to honor confirmed reservations!
ERIC G
Sinclair Gas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oxnard, CA 93030
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Online it says you can pick up anytime, the attendant didn’t come in till 45 minutes after I had reserved. The U-Haul and was very unpleasant to deal with.
Douglas HPerson who assisted me was personable and knowledgeable. Truck cab should be cleaned for the next customer.
NORMA CWifi/internet connection was slow, so it made the transaction a bit lengthy.
LISA NWaited 45 min for someone to come and give me keys as station was closed
Jason W