I waited an hour to receive the truck. I was late to where I needed to go and was not able to handle my business. It was a timed appointment and the guy that was at the location was waiting for the person to release the information for the truck that was not there. It just was all bad experience. It was a total waste of money. I drove all the way there just to say that I was not able to do what I needed to do. I would not recommend this location to anyone and then they also charge me $10. Try to charge me $10 to park my car on their lot that was an abandoned store. It was no . I would not recommend this location to anyone and then they also charge me $10. Try to charge me $10 to park my car on their lot that was a abandoned store. It was no longer a restaurant. It was an abandoned building.
Monique C
New York Fried Chicken Inn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oxon Hill, MD 20745
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Customer Reviews
- 3.0 Average Customer Rating
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I was charged more than I usually get charged and I got a smaller truck this time.
KIMBERLY KEquipment was very dirty and the app did not let me upload photos. We have photos if we need to fight additional charges. They also must have input beginning mileage incorrectly because we filled it back to 1/2 tank and they tried to charge us. We also have photo evidence of beginning tank level and drop off tank level.
ELEANOR DThis location stole money from my husband account in the aum of 300 +. They are not to be trusted and they also had their young daughter handling the transaction. We will be contacting our lawyer
Christy MMultiple representatives confirmed that we would be able to show up to this location ahead of its opening time and check in via the app to get our truck when we wanted to. We showed up and the gates to the lot were locked meaning we could not just walk in and get the truck as we were told, causing delays in our move. Luckily one person was there to let us in, but had they not been we would have not been able to get the truck. This was a terrible and stressful experience, especially after I was told multiple times that it would not be.
ALISON R