Nothing to improve. They were very efficient and got us on the road quickly.
James K
B&E Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Palmetto, FL 34221
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Easy location to deal with. In and out - no messing around
Michael WCustomer service of this location was excellent! However the truck was rundown and all the lights on the dash was permanently on. Also the back door of the truck was hard to come down.
Craig MDespite arriving on time at 4:00 PM, I did not receive the vehicle until 4:45 PM. Additionally, the employee assisting me was rude throughout the process. Furthermore, I was mischarged for the rental. I used the U-Haul for a total of 20 minutes, yet I was charged $73. When I booked online, the estimated cost was no more than $35. This overcharge, combined with the delay and poor customer service, has made this an unpleasant experience. I also want to express that I feel extremely uncomfortable and even scared to contact B&E directly. I was mistreated during my visit, and since they have my address, I am genuinely afraid to confront them about this issue. I would appreciate your assistance in resolving this matter as soon as possible. Please let me know how we can proceed. Thank you for your time. Best, Claudia Meilan (941) 773-4223
CLAUDIA MTruck maintenance.
Clare B