Great customer service.
ADAM J
The Big Toolbox Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Parker, CO 80134
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Young kid told me to leave trailer over there. Didn't walk over there with me. Also told me I'd receive an email. Next day still nothing. Called and a older gentleman finally checked it in for me. If I hadn't called them they would never knew I brought it back
Mark BHad to put trailer on car myself. Got charge for dolly which I did not need or get. Guy that service me had no clue.
Edward GIlluminate the key drop box and/or add signage on the building directing customers how to locate it after hours. The gentleman that helped me during pick up was friendly and informative.
JAIME KI drive a truck/trailer every day for work, so I know how to drive a truck/trailer. The first thing was the trailer was parked in a location between two box trucks, which is not a problem but to hook up, I had to angle my truck because there was a concrete curb planter in the way of me pulling straight out. I could not pull out at that angle so I had to run over the curb to get the trailer out without hitting the box trucks on either side. Not good planning. I noticed that a small trailer (like 5') was in a pull through parking space. That's where this 12' trailer should have been parked. Also, when I picked up the trailer, the attendant guided me back so my hitch was properly placed (which was very nice even though I could have done that myself using my back up cameras). He then hooked up the hitch to the trailer. I double checked that the lines were crossed and the trailer brakes were connected. I made sure the lights were working (with his assistance). The thing I did not double-check was the ball hitch connection (as I assumed since he worked in this department he would know how to hook up a trailer to a ball hitch). Well, you know what they say about assuming. Driving down the road, the damn thing fell off! Put a dent in my nice bumper, nearly scared the sh*t out of me and the other drivers near me. Come to find out, the trailer did not even fit on that size ball. In the middle of the road, I had to switch balls and re-attach the trailer. Now I've got a big dent in my nice bumper! I am not happy.
VICKIE Z