U-haul rep. informed me that I had to create an account on line to check out the vehicle. Only after viewing my difficulty in trying to do so did he complete the check out on his tablet. I feel that it would have significantly expedited the process if he made that an option from the start
James E
Taylor Gas & Go
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Parkville, MD 21234
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I reserved a van. When I got there I discovered the van door would not secure. My reservation was then changed to a small truck. I was told there was an additional mileage fee for the change. I do not think I should have been charged the difference in mileage fees.
Adrienne SThe condition of the vehicle is a problem. If you had inspected it, you surely would have seen the tie down strap holding the back door closed. The rear door latch is broken and does not operate safely. You surely would have seen the film of dust and filth all over the dash, seats, floor. You would have surely noticed the stone, sand, dirt filling the orifices throughout, and spilling into the unit. Theres still mud on the tires, wheel wells, and exterior from the last slob who rented it. The motor is strong, sounds good. The transmission is great and sounds good. There was air in the tires, and the brakes felt great. At the end of the day, charges were fair, assistance and representation was good.
Jordan BSo, the dash board display was malfunctioning, in my opinion. I could not see the odometer consistently, because there was an alert that would come up immediately after startup. So, when trying to figure out the odometer, I would have to turn the vehicle off, then back on just to check it again. Also, we had to convert miles to km for recording purposes. I can easily do it, but let's keep it consistent please.
Nick PThe app needs to be fixed. They called me to return the truck even though I already return the truck.
Jeffrey H