Reserved online a week in advance. Completed pre-check in the day before. Then prompted by text to upload license again. Did so. Then prompted by text to upload license again. Went to get truck at designated time. The staff at business could not complete check in - did not appear to be able to successfully navigate portal. 2nd staff no more successful. After 1 HOUR, I called U-haul and they activated a mobile check in. After 15 minutes of downloading app, uploading license a 4th time, completing application a 3rd time, photographing vehicle, I left ONE HOUR AND FIFTEEN MINUTES AFTER ARRIVAL with a criminally overpriced truck. Thanks U-Haul for the pleasant experience. I hope you enjoy farming my personal information. I will delete the app, I assure you.
Robert H
Taylor Gas & Go
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Parkville, MD 21234
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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van was pretty dirty
Aja OI am writing this review because I am stressed. The over all experience was okay, the uhaul was clean and the location was fine! What I am stressed about is that an extra $99 was taken from my account after I initially paid $37. I was fine with that, because I went over the mileage. I am not, however, fine with the fact that $137 was taken from my account, but the $99 is still not refunded to me. It is really sort of screwing me over. The guy who helped me at the gas station was nice, but I'd really like someone to reach out about the extra money...
Bria BThe van I received wasn’t clean at all. The smell made me sick. It smelled of an animal. The passenger seat had animal Hair in it, that made me sneeze constantly. I tried to switch vehicles but the attendant said there wasn’t vehicle available. I was extremely disappointed in the condition of my rental
Angel WMy rental agreement was for a van. When I arrived 10 minutes before my pick up, Iwas told the van was rented and I had to use a 9’ truck. I was apprehensive about driving the truck, but it all worked out. I was told the van I had reserved was rented from the UHaul website and not from the vendor directly. Nevertheless, it all worked out better for me.
Japonica R