I returned the truck with more than 1/4 tank of gas but after check in, the final bill showed less than 1/4 and proceeded to charge me an additional $40. This is not just unacceptable, it is theft.
KENNETH N
Lakeshore Exxon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pasadena, MD 21122
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Customer Reviews
- 3.0 Average Customer Rating
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Make sure the gas tank is filled and not charge the next customer to fill the whole Thing. actually give us the supplies we paid for.
Daniel SAmazing experience all around. Great work U-Haul!
CLARKE PI thought that i had to bring back on Tues when, I really needed it back on Monday. I did get it back by noon instead of 7:30 am and it cost me an additional $59.40. I think this is excessive.
Joseph SThe attendant on duty did not know what to do but she called someone who walked her through it. Much of it was done on my phone and could have been done in advance, such as uploading the photos of my drivers license. This would have saved time as this location is a Gas Station with Conv store, so we kept getting interrupted by other customers.
STEPHEN K