not good service or attitude - when I called to ask what the charges would be for the extra mileage I was told he would not geat to go out and look at the u-haul we returned until the next day
Susanne A
E Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Penticton, BC V2A3N5
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Customer Reviews
- 4.0 Average Customer Rating
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We booked through the Industrial Court office. When we arrived to pick up the truck the building was locked and no one was there. Luckily a women came along returning a truck and she told us that the same thing happened to her the day before. She suggested we call the 800# and if possible get a truck at the Dawson location. Timothy (?) the person who set us up for Dawson Avenue was polite, helpful and efficient. I had already paid and did not see until I was able to view the documents on my home PC rather than the phone screen that the person who set us up at Industrial charged for 6 blankets (29.99) although he said there was no guarantee to get them. Originally I had a asked about a dolly as well which I can only assume he did not charge me for. I would ONLY suggest the online Dawson to anyone and will let people know not to use Industrial.
Karen CEverything was ready to go when we arrived to pick up the truck. Great communication and service. Thanks.
MICHAEL CEase of drop off. Used the after hours drop off.
Stefan DTerrible service from all around, nobody could figure out what the right hand was doing, we got numerous calls and text from Uhaul telling me they didnt have a truck and that I was to go pick it up in West Kelowna Bc I live in Penticton and needed it for 24 hours only!
TAMAS M