Firstly, the truck and dolly were in good condition. Secondly, I don't know if it was a problem with U-Hall's system or if the signal at this store was weak, but even though I arrived at the scheduled pickup time, it took almost an hour to complete the process. Thirdly, I had purchased some items such as cardboard boxes in advance and planned to pick them up on the same day, but this was not possible. He said that if I purchased them online and paid in advance, it wouldn't be in his profit, so he asked me to cancel. I thought I could just pay on the spot and asked if I could buy them there, but he said they weren't available there and that I should go to a larger store, like West Kelowna or Kelowna. I thought it was strange that I couldn't buy the cardboard boxes when they were right in front of me, but he seemed stubborn, so I gave up. In the end, I bought them at Penticton Rona and saved a lot of money, but I think if he had informed me in advance, we wouldn't have wasted each other's time.
Kazuki I
E Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Penticton, BC V2A3N5
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Customer Reviews
- 3.5 Average Customer Rating
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Very friendly staff. Knowledgeable, and very helpful. Would definetly recommend.
RYAN WLocation was closed on a Monday (did key drop off) - suggest they should be open normal business.
David Dthe location it self was very accessible and the key drop off was clearly marked. i said "no" to the location being inviting and helpful personnel as the business was closed when i returned the vehicle and in order to provide a review i had to answer yes or no.
Wes WQuick and essy
Avelino V