We were over charged in mileage, there was no where to input or submit photos for the start of the trip. Instead it logged whatever mileage I suppose was in the system prior to the start of the rental. It was not a small overage either we were charged for 35 miles when we only drive 13 total, that is double the actual use for a four hour total rental. The man at the counter would only hand out keys and say "everything is in the app". This is a huge issue with the app only service as the return is so thorough they should have the same procedure for accepting the truck as returning if it is not a Uhaul company site.
Melissa F
Fuel Champ
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pinellas Park, FL 33781
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The uhaul equipment/kiosk was inside a gas station. The cashier didn’t speak much English and had me speaking to another person on his phone about the reservation. I waited over 20 minutes for them to check in a uhaul that came in probably last night. My reservation was set for 11AM and I didn’t leave until half an hour later. I’ve never had an issue when i’ve rented uhauls in the past.
Elizabeth LTruck was dirty les than a quarter tank of gas. Individual wouldnt inspect truck or provide receipt upon return. Told I should recieve something in 20 to 30 min around 2pm and didnt recieve until after 5pm.
Megan MFast, friendly and easy. No issues.
TERRY WThey were hard to understand didn’t speak English very
RAYMOND A