U-Haul Moving & Storage of North Plano

U-Haul Moving & Storage of North Plano

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Address

2560 Kathryn Ln
Plano, TX 75025

(972) 396-0983

(We are on the East bound service road of Highway 121 before Custer Rd)
Driving directions

Features  

  • Free towing inspection
  • 24 hour dropoff

Moving Truck Rental in Plano, TX at U-Haul Moving & Storage of North Plano

Moving to or from Plano, TX, 75025? Get FREE truck rental rate quotes at U-Haul Moving & Storage of North Plano. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Plano, TX will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of North Plano

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Plano, TX.

Cargo vans and pickup truck rentals in Plano, TX

U-Haul cargo van rentals and pickup trucks in Plano, TX are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Plano, TX, 75025. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Plano, TX, reserve a van for your moving needs from U-Haul Moving & Storage of North Plano!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Leshannon J. on 9/26/2016
Rating: 3 out of 5 stars

My reservation visit the week before was a breeze and the attendant was very helpful and made me feel like Uhaul wanted my business. Upon my return to retrieve the truck the following week I had a completely different experience. Apparently the card in which I set the reservation is not compatible with your system. Although I had more than enough funds in my account one of the represents there along with the general manager, whose name I am unable to recall thought it made more sense to yell across the building that my card was declined and that I need to call my bank or try another card. Of course I have my banking app so I was able to confirm what I already knew, which is that the funds were there. I was using a Chase debit card which I use for all of my monetary transactions and had done so earlier that morning so I knew there was no problem with my card. No resolve was found for me. Instead I decided to go get cash and was then told that I would need to bring an extra $100.00 for a deposit. No one so much as apologized for the inconvenience I was being put through. No other call was made to see if there may have been an issue with the company's system. Just the assumption and declaration that my card was declined. Needless to say i drove less than a mile down the road to an ATM and pull funds from my account with no problem and brought it back within minutes. There was complete lack of what we compassion, concern and customer service offered.

Eric H. on 9/25/2016
Rating: 5 out of 5 stars

Friendly staff, provided everything we needed.

SCOTT P. on 9/25/2016
Rating: 3 out of 5 stars

When I went to pick up the vehicle I waited 15 minutes in an empty store for anyone to show up to assist me. I even went into the shop area and asked a mechanic if he could find someone.

Sandra L. on 9/20/2016
Rating: 2 out of 5 stars

While the facility itself was clean and looked good, the workers were not courteous. The girl who took care of me was nice enough without cracking a single smile. The manager she had to call to open her drawer because I paid cash was not pleasant to her for making a mistake. My first conversation with the guy who runs this location was a horrible, horrible experience. I called to ask a couple of questions regarding the cost of the truck because the truck I reserved was not going to be available so I had to go with a huge 17'. He insulted me for "waiting until the last minute and expecting them to have what I need." He said that "people like me that do that can't expect U-Haul to just have what we need. I had gone through a very volitile relationship split on Thursday night and had until Saturday to pack my belongings and get out before he returned. I did not CHOOSE to wait until the last minute. I had no choice. The man that insulted me then decided to just hang up on me in the middle of my sentence trying to say that I wasn't asking them to cater to me. I just needed to know what my cost was going to be and if it was going to be more than the original truck that the reservation wasn't honored for, would they be willig to give me the 17' at the same price as my originally reserved truck. I was in the process of saying I would gladly just call U-Haul corportate (at that point he hung up on me) but I was going to say "I will gladly call the Corportate office to ask since the questions I had obviously offended him." I never raised my voice although I got a bit frustrated when he insulted me. Needless to say, I didn't even want to use this location to pick up my truck but I was desperate and didn't have time to reserve at another location.

Shawn C. on 9/19/2016
Rating: 5 out of 5 stars

Excellent service and quote accuracy!

Stephen O. on 9/19/2016
Rating: 3 out of 5 stars

Manager is aggressive, rude and will not listen to customer concerns.

joRGE c. on 9/18/2016
Rating: 4 out of 5 stars

Rental truck had high mileage and struggled to accelerate. Also was hard to start. Could be time for a new truck.

Bryan M. on 9/18/2016
Rating: 4 out of 5 stars

The hand truck was not provided and I didn't realize it until I made it to my destination. This was to be credited back to me. Don't know if it was.

teresa p. on 9/17/2016
Rating: 4 out of 5 stars

My experience with U-Haul was excellent. The customer service representatives were timely, friendly, and very helpful. The 10'van was in great condition, and the drop off of the vehicle for late hour use was simple. I received an email bill/ charges early the next day. At this location everything was precise, professional, and executed in excellence.

Joel M. on 9/16/2016
Rating: 5 out of 5 stars

Difficult to turn the key. It locked not allowing us to turn on the engine. This needed to be fixed before being rented. I believe the U-Haul serviceman knew there was an issue. The vehicle was handed to us with the engine running so we did notice the problem with turning the key until we at our pick-up location. It took us about 20 minutes to work with the key and get the engine started.

lawrence d. on 9/15/2016
Rating: 3 out of 5 stars

Receipt said $40 charge was for me dropping off st the wrong location when it actually was beca use I didn't get it back within 24 hours. Had to call customer service to clarify. See comment above.

mark v. on 9/14/2016
Rating: 4 out of 5 stars

Would have liked to have known all of the fees and taxes up front. Seeing $39 for a truck rental, and then paying over $100 with insurance, mileage, etc. is jarring. I realize the importance of insurance, and know that it's fair to pay for mileage, but knowing the actual cost of both up front leave less of an empty feeling when it's time to pay. Also knowing that the truck comes with moving blankets would have been helpful to - before they offered to rent them to me.

James C. on 9/13/2016
Rating: 3 out of 5 stars

This was a clean, well kept location, but it suffered from extreme "U-Haul Disorder" - SLOW service, long waits - just to get my receipt.

John B. on 9/12/2016
Rating: 5 out of 5 stars

Excellent office staff. Everyone was helpful. One note- staff should ask if you have towed a trailer in the past and provide tips, recommendations, items to watch out for. We found this extremely stressful.

richard c. on 9/11/2016
Rating: 2 out of 5 stars

There were multiple repeated and wasted

Arthur W. on 9/7/2016
Rating: 3 out of 5 stars

"Computers not working" is a bad excuse for making people wait. I understand things happen, but maybe a backup plan to meet the appointment times would be appreciated.

Dewayne D. on 9/7/2016
Rating: 5 out of 5 stars

This location is always well keep, friendly and professional

Andrew B. on 9/6/2016
Rating: 4 out of 5 stars

I had a very good experience at this U-Haul location and will recommend to my friends and will use it again. I would recommend that you have one more person on the front desk to help people.

Steve H. on 9/6/2016
Rating: 5 out of 5 stars

Megan is an excellent employee and great personality. The whole staff was extremely courteous and helpful.

Quincy C. on 9/6/2016
Rating: 2 out of 5 stars

We have never seen a vehicle so filthy upon renting it...very unsanitary remains a in the vehicle..

KYLE M. on 9/5/2016
Rating: 5 out of 5 stars

I really enjoy coming to this location.

Don S. on 9/5/2016
Rating: 5 out of 5 stars

Great staff, great truck and great experience. Thank you!

Robin S. on 9/5/2016
Rating: 5 out of 5 stars

Great, efficient, in and out with both pick up and drop off.

TYRONE B. on 9/5/2016
Rating: 5 out of 5 stars

Fast, easy, no hassle service

Kenneth P. on 9/4/2016
Rating: 5 out of 5 stars

Great staff behind the counter and great staff in the yard. Highly recommend this place for all U-Haul rental needs.