I returned the trailer on Saturday and one young lady was at the office. No one helped me disconnect the trailer. I managed but it would have been great to have an experienced person help.
VINCENT M
JDL Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Plymouth, WI 53073
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I happened to pick up the trailer from uhaul in the rain. It was parked in a grassy area. I hooked it up and spotted by the office so she could take a picture of it. I went to the store on the otherside of town. When u got out of my truck i noticed both trailer tires were bald with cords showing through. I called uhaul back to ask to exchange it for a different one but was told they only had bigger trailer that was not made for amotorcycle. Her next respite was they will have someone look at it on Monday. I returned it shortly after and found different accommodations so I wouldn't have to risk moving my bike.
DAVID MExcellent as usual. Very professional and helpful staff. Highly recommended!!
DAVID Mquicker than going to a regular u-haul site. They did expect me to understand how to connect my trailer - examining it properly after I finished. All in all a good experience! and very quick!
JOHN KCharged way too much without explaining anything. Could use better customer service manners.
DONNA K