I booked the uHaul and then added movers for 2 hours expecting to finish the move within 1 hour. The movers never came, no notice or return calls. I had move everything by myself and had to rent the truck longerI contacted uHaul customer support, they just told me that they can do anything. Then they asked if I would like to look for different movers. Are you kidding me? You see my uhaul rental time and 3 hours has already. Now you have the nerve to ask me to hire movers after the truck needs to be returned. Not happy with this service.
Tony L
Value Store It
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pompano Beach, FL 33069
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The woman at the front desk was extremely rude. I returned the truck on Sunday, yet she called me on Wednesday accusing me of not returning the key. Later, she called again claiming I didn’t refill the gas, which I had. When I told her I didn’t take a photo as proof, she simply said there’s no way to verify it. When I asked again about the key, she admitted she eventually found it in the orange drop box—but offered no apology for the earlier accusation.
Jesenia MLady at work he facility was wonderful!
JAMES MVery easy to rent & return… excellent service…
CHRIS AAJ made my day, she was training a new associate and I forgot her name, BUT she was amazing. Both AJ and the new hire have great skills and are assests to your company.
JEMAAL R