Customer service employee at pickup was wonderful! Very helpful and easy processRobert B.
Moving Truck Rental in Pompano Beach, FL at Value Store It Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Pompano Beach, FL 33069
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Very expensive. Too much for renting a truck. Will figure something else out in the future. Not worth it, misleading with the $19.99 rate on the marketing.NEALE M.
The after hours key return location in the rear feels unsafe after darkOrlirio G.
I met a wonderful and very professional staff and the services was like magic. Just continue with your good worksProsper A.
The counter worker that did my contract lied about the amount of fuel in the vehicle. I told her that when it moves, its not on the spot that was on my contract. I took pictures of course. She called her manager and FaceTime him, angling it so it looked like what she said. I took pics and the manager said just return it like how it is now. So I did and they charged me an extra $30. Both pics with milage visible (milage was also wrong) shows the same gas. The counter worker was rude, more worried about her hair (it started to sprinkle) and just walked away. I knew they were going to try to steal money from me. I have rented here 3 time and I will never rent from this place again. It was all good BUT for that lady. I would request my $30 back please because its pure theft. Especially considering I showed her and she clearly saw it. Maybe this is a common thing to try to get extra fees, but this is BS. Malik Leigh, Esq.Marvin L.
The inside was clean except the windshield (inside), nothing more dangerous than a filthy windshield in the early morning and late day trying to drive with the glare! The outside of the truck was filthy and you can tell hasn't been cleaned in months! Other than that ðŸ‘ðŸ¼john A.
Front desk receptionist was very nice, very polite and professional. Office is clean and welcomingjanice P.
I drove the truck 47 total miles and put in 29.7 gallons of gas. That's just over a mile/ gallon. I did not notice gas tank level when I got in the truck initially, but think it was Not Full. I left the fuel receipt w uhaul rep.Rex P.
The only problem was the lovely Young woman who checked me in had to go find a dolly and unfortunately one of the wheels on the dolly was flat other than that everything was amazing and your customer representative in the office Was super professional and super niceQuinton G.
Person at the desk should be wearing disposable gloves.CHAUNCEY H.
Very professional and excellent customer service!! Diana was great and very kind!! she deserves a raise!Bayron R.
Absolutely positive experience. Painless process even with Covid regulations in place. Thank you for making a stressful move during COVID a bit easier on our family.Ivan R.
The employees were very nice although 1 was not wearing a mask. The truck was filthy. I used a whole container of sanitizing wipes to clean the steering wheel it was disgusting. The truck steering was also very loose and did not stay in lane well I had to keep adjusting. Overall the truck was scary to drive for someone who doesnt drive a truck and not well cleaned in the cab for moving during a pandemic. I probably wouldnt have thought twice about the cleanliness of the cab if it werent for the virus. The building and inside were lovely and very clean.Lisa C.
The property manager was amazing brenda is her namenikaela F.
Very goodPatti S.
transferring driver lic via text and over what seem to be an unsecure website NOT GOOD. VERY UPSET now moblie carrier has sittin on thier server.... no bueno i have already had identity theft in past. only bad part of this experienceJennifer A.
The truck signals did not work ,very dangerous! The passenger front head light was out. This truck was obviously not maintained.lisa R.
Front counter lady was amazing. Thank you all for the help.Marvin L.
Both the female and male staff at the storage place and U-Haul franchise were incredibly helpful and friendly I would do business with this location again.Charlie H.
Uhaul moved the location of the truck pickup further then I scheduled it on the last minute. Now I had to drive further adding additional miles to my trip that I have to pay for and not receiving any credit back from Uhaul.steve M.
I made an appointment for 9am which was confirmed. When I arrived I was told that the truck was here yet any that there was nothing else they could do. They had what turned out to be available trucks at the front which they never cared to offer instead. I called customer service as I waited over 45 mins for this truck. If it never arrived I would have been delayed even more. Customer service told me that I should qualify for the $50 reservation guarantee and to speak with the general manager at the location about it. The manager said to me â€œthis is why we shouldn't do Uhaul and told me he doesn't know how to do that.â€ This is the worst type of customer service I have ever experienced.Roneo S.
The location was well kept, friendly, kind and informative service.Mohamed P.
Just make sure that all the items reserved are in the truck. I really did appreciate that the customer service removed the charges for the missing equipment and the equipment that I didn't make use of as I requested with no hassle and no questions asked. That sort of service makes me more likely to use U-Haul again and especially with the self-service pickup option. It was a breeze.Anthony R.
I am completely upset with my billing. I was overcharged.Lashayla G.
Everything was perfect. Thank youTHOMAS P.