The pickup/droppff location was great. No issues and I would recommend JB Rentals. We had major concerns over the rental with uhaul though. Our reservation was booked and confirmed by email and text. When I got there to pick up the vehicle at 8:30, uhaul had switched my booking. Uhaul had reserved a trailer instead of a 15’ van. Luckily there was a 15’ van in stock but the delay caused me to miss a ferry and delay the move. In the end we worked it out but there was a lot of added stress on an already stressful day.
Myles W
JB Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Port Alberni, BC V9Y4E9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The equipment needed to be maintained better. I rented a car hauler, the ratchet for anchoring the front wheels were beat up and almost unusable. They had the straps ratched right up tight. It took over a hour using two people to get the straps loosened up.
Brian BPaid for dolly. Was not put in the van Did not know about my reservation Van cargo was dirty Did not help loading the car on the carrier
OSCAR PNot charge to check in the equipment. Some people like myself don't do well on line. And with the constantly stopping to say it's not responding. Also people should be told that UHAUL trucks with the attic are charged commercial rates on BC ferries.
Paul AGood service
JOHANNES S