I have used U Haul for many years. This experience was terrible. The employee tried to input the wrong milage into the quote multiple times. Was given the keys to the truck and told it was on an empty tank and that I I would have to fill it before using it to get my 30 some dollar credit. The cab and back of the truck was filled with mud. Also I had to do everything myself on an app take pictures etc which I've never had to do before. Terrible experience.
Adam M
Port Motel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Port Colborne, ON L3K5V4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Again very nice but you must call ahead to ensure that someone will be there.
MARIE WGreat location and overall good experience
Jeffery GLocation owner wasn’t present at scheduled pickup time. Waited for over 30 minutes after having to call U-Haul a couple times. When he did arrive he treated me like I was to blame and very rude. Did not apologize. Then he made me go through the entire registration process which I already made sure to do online the day before , wasting more of my time. For drop off - He changed the times on the form to a 8 drop off instead of the originally scheduled 9am. Had to rush over to get it there in time. He said I would get a $38 credit for filling to quarter tanks but only got I think $20? Horrible man, horrible location. Dirty and rude.
Benjamin Rgood
Safdar Z