Kind professional and very helpful
Chardonay H
Portage Motors
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Portage, IN 46368
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I have two issues, one with this location, and one with U-Haul in general. First, I went to another location and the truck I was scheduled to pick up wasn’t even there and then had to call to find another store that had the truck I needed. After coming to the next store to pick up the truck, they were closed and I had to do an online check in, which is fine, other than the fact that I didn’t get any of the additional equipment I had reserved and then had to go out and buy a hand dolly. Now my issue with this truck/location is that the truck itself absolutely reeked of cigarette smoke and the truck needed a front end alignment so bad that the steering wheel had to be steered to the right just to get it to drive straight, which was made worse when you hit a bump to the point it was sketchy.
Jason TDealer had bad attitude . Even said that he doesn't care about U-Haul. And with me being a former AFM, I wouldn't want my Dealer saying that to a customer.
Joseph KRemove them from your dealers all they do is lie and shift blame onto Uhal. They didn’t even help me in anyway I had to ask for my contact. Thankfully I was taking to another agent on the phone to tell me what to do.
JESSE PThe truck rental experience overall was great. The only issue I have is that I was over charged 6 miles. I took a picture of the miles when I rented the truck and another picture when I took the truck back for return. The mileage was 24504.6 when I rented the truck and the mileage was 24545.4 when I returned the truck. The difference is 40.8 miles used and I was charged for 46 miles used.
PHILIP H