I rented the truck from 8 to 8. We weren’t able to have the truck until 11:00 as your website was down. I lost 200$ on the men I had hired to move the heavy furniture. It was a very frustrating experience and I’m shocked that you went ahead and charged me full price after I had to wait for 3 hours.
James W
DNs Party Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Portage, MI 49024
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I realize that you bring the vehicle back with the same amount of fuel as it left with, but when you've driven 5 miles and the low fuel light comes on, it's probably safe to say that U haul could have filled it up before hand. The oil change light was on and the truck just seemed to run really rough. The reservation process was simple and the employees were friendly, pickup and drop-off were simple and convenient.
Martin KMake the rentals cheaper
SHAAN HNothing everything was good.
RUSSELL SIt would be helpful to have more signage on how to turn in your UHaul key.
Stephanie P