The keys were not in the appropriate pick up box. I used the chat app and the rep gave me multiple additional codes to try. Nothing worked. My pick up time was 7pm. The owner finally was sent to help and arrived and was able to provide me keys. It took 55 minutes to pick up the rental.
Daniel T
AAlways Hookin Towing and Tires LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Powhatan, VA 23139
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Worst experience I have had over the years 804 928 5104 call me
ALAN HThe operator answered the phone every time I had a question. They were very helpful.
CASEY CNothing
Bobby CI had difficulty with the online service when making a reservation and would rate it as poor. I had a very positive experience at the site when the truck was picked up.
JAMES E