I may file an official complaint about this, but it was really frustrating and annoying that my initial reservation was given away without any notice from UHaul. I reserved a cargo van all day, from 8:30am to 7:00pm. I had some urgent family issues to deal with in the morning so I didn't get to UHaul until 11:30am. The attendant told me I was "really late" so they had given the cargo van to someone else. No one tried calling me, no one emailed me. Even though I had *reserved* the van for the entire day, UHaul still felt it was totally fine giving the van away without any notice. I was really lucky they had a truck of any kind, but it still cost more than I was intending to pay and it was much harder to park in the city, where I was using it. I asked several times if there was anything written in the contract or otherwise about this window of time where UHaul reserved the right to give away a reservation, and the attendant didn't have an answer. He just reminded me I was really late to my all day reservation. So yeah the experience was terrible and I'd like a refund for the difference in cost.
Moving Truck Rental in Providence, RI at U-Haul of Providence
Moving to or from Providence, RI 02907? Get FREE truck rental rate quotes at U-Haul of Providence.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Providence
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Providence, RI.
Cargo vans and pickup truck rentals in Providence, RI
U-Haul cargo van rentals and pickup trucks in Providence, RI are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Providence, RI 02907. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
The dude who helped me was the smartest, nicest, most efficient and helpful person i have ever met in my life.
Ty to the Employees who made my horrible exsperenice less stressful .A senior citizen myself struggling was not easy .They put a ease in my Heart an made my mind i could never repay enough ...Ty too you both an God Bless you from the bottom of my heart ..Ty for having 2 awesome Employees Mgt
Excellent service friendly workers ðŸ‘ðŸ¼ðŸ‘ðŸ¼
Payment process and late fees are intentionally confusing.
Customer service was at the worse, not even talked about the rental and things that should have been applied or not. The girl just wanted to be left alone because I found her texting and she was in a rush to get back to it.
Wear masks at all times
Great customer service.!!!!
Truck was filthy in the back. Empty Kentucky fried Chicken bags along with bones all in the back. Totally gross. Customer service inside the guy was nice but a lot of degenerates in and out of the place. Not safe at all.
I used a different u haul a few months ago and it was a nightmare this ugaul location has it together nice staff clean well maintained truck and i worked forcUPS for 22 years so I know trucks and good customer service
The counter people didn't check the returning equipment before labelled it clean. The truck had an extraordinary awful order
Back was left wide open and hard to shut. Parking not clear, should be with emailed instructions.
As always you guys deliver ! Great staff and very nice facility. Thank you ðŸ˜Š
There was a folded box left in the passenger section of the truck. I also did not receive the 6 blankets that I ordered. The person who helped me confirmed that they were part of my order/that I paid for them, so I assumed they were just in the truck. I didn't realize they were missing till i got to my destination, I didn't have time to call about the blankets because I was very busy moving, and at that point the blankets/dealing with this was a low priority. I would like to be refunded for the blankets, and for there to be a clear process for how to get the equipment that is ordered.
Have a few parking spaces for customer cars.
Great customer service the day we were there! Great Gal had come in to fill in for someone? Superb help!!
Great experience. Everything was ready, truck was clean and ran well, the woman who helped me at the counter was excellent.
Just about every part of the uhaul experience was horrible. Truck was filthy with Less than half a tank of gas. Clerk did not have a mask on during pandemic times. Pick up location changed 5pm the night before. And most of the people I dealt with could not be bothered
All of the employees are awesome people hard workers for the custermer and their kindness an helpfulness was so very much Appreciate ty guys keep up the Great Work
The customer service representative was very nice she even helped me out with my cell phone getting the things that I needed to do on the cell phone I have never done it like that before and when I dropped off it was the same lady she was very nice
I am upset. We made ace reservation for east providence, got there and you had no record of it. I had to drive across providence to broad street. It added 90 minutes to my day such that I got the truck back late and now you want to charge me for your error!! Do not charge me and I am st 401-649-0007. Thx peter ericksin
No one was at the desk, there were trucks everywhere, not clear where to go. But the young person (Black Male) who I did speak to was great, seemed to have a handle on everything.
high fives more often