It was closed. Looked on google, it said it was open till 5…. Went all the way there only to find it closed, so i had to unload the trailer myself. Than had to returned it on the app that i did not want to put on my phone. Having to do everything on line is not convenient for older folks! This has been the worse experience ever.!!!!! From booking on line and not being able to speak to the actual location but only getting some random person in another state, to having them change the pick up location in the totality opposite location adding 24 miles out of my way. I was able to change pick up location at the last minute, thank goodness. Hopefully i will never have to rent from u-haul again.
MARU S
Punta Gorda Rent All
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Punta Gorda, FL 33950
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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They made a mistake and charged me something they shouldn't have. Now they say they'll return the money to me, but they haven't returned anything. The person who helped me had no experience and didn't know what they were doing.
JOSUE Rthe drop off location was not even open for me to be able to return the equipment. i was on the phone for well over an hour trying to reach any representative at u haul to be able to try and tell me what to do with the trailer. finally a representative came on the line and told me to just leave it there and take pictures which is what i did
JAMES BMy order was mixed up. I had to drive 45 minutes to another location. Then another half hour to one more location for the trailer. I was discounted for the mistake and the staff was friendly.
GREGORY HKeep them trucking
JEFFREY S