The person working there was not in the least bit friendly, in a hurry to take care of customers, or helpful. I can only hope he was having a personal problem that day and that's why he acted the way he did!Rhonda W.
Customer Reviews for Punta Gorda Rent All
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.bob S.
Customer did not leave a comment.BRANDON O.
Ask if it is customers first time picking up during non-operational hours. If yes, then highly recommend they review/ familiarize themselves with ALL pickup procedures prior to arrival.Christy S.
Customer did not leave a comment.Kathleen C.
Customer did not leave a comment.Jason H.
Customer did not leave a comment.terry S.
Customer did not leave a comment.Rich P.
Great experience at both ends and during the move!Brian W.
Customer did not leave a comment.William Y.
Customer did not leave a comment.elizabeth T.
Everything was great, this was my first time renting a Uhual so I was expecting a long drug out process but no I was in and out in 5 minutes and returned the next day and that was it.......Def would recommend THANK YOU SO MUCHJAMIE P.
Customer did not leave a comment.William Y.
quick and easyJames W.
Customer did not leave a comment.WILLIAM D.
Customer did not leave a comment.Tom C.
Customer did not leave a comment.Phil C.
Just dropped it offRobert H.
Easy process, friendly staffJoe C.
Customer did not leave a comment.MICHAEL A.
Customer did not leave a comment.Joseph B.
The guys at the desk were not very talkative or enthusiasticâ€¦.kind of dull, blah, but Did relay all the informationLinda P.
Customer did not leave a comment.James W.
Great customer serviceDavid H.
Customer did not leave a comment.RHONDA O.
Customer did not leave a comment.John B.
Mr. Jim was a pleasure to deal with, very knowledgeable and most efficient! â€œThank You,â€ Billy Menefee *****BILLY M.
The truck had dog hair all over the cab and smelled bad of a dirty dog. I mentioned it to the store clerk and all he said was â€œok!!â€Takira T.
Very convenient self serve drop off. The office was closed but they drop off instructions were clear and the key box easy to fine. No issues whatsoever.Marc M.
Customer did not leave a comment.Don K.
Just had to sweep out all the dirt. Everything else was fine.Debora T.
Customer did not leave a comment.Matthew B.
Customer did not leave a comment.Jennifer B.
We will definitely recommend as well as use them again!LILLIAN H.
We are always very please with Uhaul.ERIC S.
More and better trucksJose H.
Customer did not leave a comment.Evan D.
Either the gentleman checking me in was having a bad or...could have put a smile on his face. Seemed as if he was being bothered.Kimberly L.
I know they say there's always room for improvement but not with this company. Our Rent All company are outstanding people to deal with. It was a very simple transaction. There was no waiting, they are always very efficient and professional every time I've needed them. They are a great asset to U-Haul.Virginia I.
Customer did not leave a comment.RICHARD T.
Customer did not leave a comment.Charlie G.
Customer did not leave a comment.BRUCE B.
Customer did not leave a comment.George A.
Customer did not leave a comment.Karen B.
Don't go to the port Charlotte locationRichard P.
Do a walk through with truck. Especially hoping on long distance tripRoger S.
Customer did not leave a comment.TRUMAN C.
Customer did not leave a comment.Williame S.
Customer did not leave a comment.george E.
Be friendlyKEVIN G.
Customer did not leave a comment.Augustine V.
Customer did not leave a comment.Richard R.
My overall experience with this one-way rental was POOR, but it was NOT due to the Punta Gorda store. They were heros and saved the day. The U-Haul system failed me. 1- I was never contacted the day before to establish the pickup location. 2- After I contacted U-Haul, I was informed my pickup location was an hour drive from me. 3- I wasted an hour on the phone trying to resolve the pickup location. 4- After driving 50 miles to pick up the trailer, the Englewood FL U-Haul store informed me they didn't have my trailer (they failed to inform U-Haul that their trailer was inoperative). 5- Multiple phone calls to U-Haul would not give me someone who could help (calls routed to the wrong scheduling area in spite of calls to their phone number). Finally, a scheduling representative was able to help. The Punta Gorda store picked up the trailer in Venice FL and delivered it to me in Punta Gorda. I still had to drive an hour before being able to load the trailer. I do appreciate the discount applied for my troubles. Still, would have preferred a pickup in Fort Myers, my requested location.michael R.
Customer did not leave a comment.BA B.
I always take a picture of the equipment after I drop it off. Since sometimes SNAFU happen and it s the only proof you have at drop off. ThanksKevin D.
We reserved somewhere else and they didn't open on time and we were in a time crunch, so we called this establishment. The gentleman on the phone was very accommodating and got us in the cargo trailer we needed for a long haul trip, right away. Excellent customer service and with a smile. 2 guys went over the trailer with us to make sure all was well and off we went. Definitely will be recommending them.REINHARD B.
Customer did not leave a comment.jim G.
Customer did not leave a comment.EDWIN J.
Customer did not leave a comment.Donald W.
Customer did not leave a comment.kristina V.
Customer did not leave a comment.Marc O.
this location has U Haul products and other no U Haul rental items like fork lifts, mowers an construction rentals. Nice attitude with the employees.Tim L.
Explain a little more about the use of the equipment.james R.
Customer did not leave a comment.gary S.
Customer did not leave a comment.Robert D.
Quick, easy, convenient...highly recommend.Dona G.
Customer did not leave a comment.John P.
Customer did not leave a comment.JULIA F.
The entire process of renting this truck was extremely efficient, and professional. In my case the previous renter kept the truck for another day. Punta Gorda Rent All called me early the next moring explaining the situation then called me as soon as the truck was arrived.Mike K.
Customer did not leave a comment.michael N.
Had no problems. Towed very well. It could of used a power wash. Other than that everything was fine.CRAIG O.
Offer trucks with cruise control.Carlos P.
Customer did not leave a comment.Robert W.
Customer did not leave a comment.EMMETT F.
Next time, I will hope to be able to 'Book' earlier. This was last minute for me-helping my Granddaughter move to new Apartment. I thought I would need a 'bigger Box' truck, but this Heavy-Duty Truck worked out fine. Nothing U-Haul can do about people not planning!!! Thank you for these Services!DAVID J.
Customer did not leave a comment.JULIA F.
Everyone there was friendly and pleasant and helpfulTHOMAS L.
Customer did not leave a comment.WILLIAM L.
Customer did not leave a comment.AGUSTIN R.
Customer did not leave a comment.DALE O.
I was charged $109 but the quote was $89. WHY?THOMAS D.
Truck was fine, but the guy at the counter that helped us shouldn't be greeting or taking care of customers, his people skills and attitude were less than appreciated. We won't be giving you our business again.SCOTT L.
Customer did not leave a comment.MORAIMA G.
Total mess up!! The location we were supposed to puck the truck up from doesn't even have trucks. They're kind of a clearing house. Told us to call a different location that close everyday at 1 pm. Our pickup was at 4:30. Just started calling locations and found this one.DIANE R.
Customer did not leave a comment.GERALD L.
As expected. Team was very helpful getting hitched up and unhitching during the return.NATHANAEL LEE R.
Customer did not leave a comment.Jessica D.
Customer did not leave a comment.RONALD D.
Quick service at the desk inside and the other employee had me hooked up securely in no time.Steve B.
I will be backGERALD L.
One of the door catches to hold a door open was missing. We had a windy day so I had to tie it open.CHARLES H.
Great customer servicejohn A.
Customer did not leave a comment.Mitchell S.
Had to go to FOUR pickup locations to get a truck that had been reserved for well over a weekTHOMAS L.
Very friendlyCONSTANCE M.
Customer did not leave a comment.EDWARD N.
Customer did not leave a comment.LEONARDO L.
Customer did not leave a comment.DANIEL N.
Truck could have been a little cleaner in the cab. All else very happy with the rental.RICHARD K.
In and out in a flashâ€¦🤙🤙🤙JAMES A.