Customer did not leave a comment.DAVID L.
Customer Reviews for Punta Gorda Rent All
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Knowledgeable, friendly ,easy to deal withDENNIS D.
Easy process. The trailer was there and ready to go and hooked up quickly and professionally. No wait. These people are very efficient and courteous.WILLIAM H.
Got me in and out in very short period of timeRichard A.
Everything was great as is.MONIQUE T.
These guys are fast and efficient to check out and check in.charles H.
Customer did not leave a comment.Robert A.
All trash left in cabin of truck and I brought my own Clorox wipes and wiped it down it was dirty.donna G.
Everything was spot on! Very easy. I was early, but everything was very good.KINGA C.
Customer did not leave a comment.WILLIAM H.
pickup truck was very dirty, price for 2 days was $96.00, very high for the vehicle and two days of usageJOHN G.
End of straps were worn and frayed. Not a huge problem, but made it a bit tricky to insert into ratchet mechanism.James T.
Not so serious = I picked this vehicle up with a 1/4 tank of gas which means that i had to drop of with a 1/4 tank which is not easy to do. It was dirty with french fries and crumbs on the seats. Windshield was filthy. Very serious = The windshield wipers were absolutely junk, old and wornout. I got stuck in monsoon rains in the mountains and Then ice. If i would have known this i would have replaced them myself before i left. This was extremely dangerous. Im not a complainer but in a month i have to do this again with the same drive. I will probably use a Penskey truck.ANTHONY JOSEPH M.
Very well managed and helpful employeesRichard L.
Workers were very courteous and helpfulSTEVEN D.
Nice cube van. Clean. Recommend U Haul âï¸âï¸âï¸âï¸âï¸RICHARD LEN P.
Customer did not leave a comment.CHAD E.
We got SCREWED by Cooper St. Uhaul, they promised us a 26 foot truck with car hauler ready for pickup, HOWEVER, when we arrived, they detached our trailer in front of us, sent it off with a local mover, then came back into the office and told us they had no truck for us. Then we were sent on wild goose chase to find truck and car hauler elsewhere. Terrible customer service, as we were VERY adiment the day before, letting them know we had movers waiting on us and needed the truck with car hauler attached, ready to go immediatly. They screwed us and catered to a local mover, giving him the truck we reserved 3 weeks in advance. Terrible service, but the truck was perfect, and drove like a dream. We also were told he would give us a discount, but when we were forced to go elsewhere for a 26 foot truck, I do not believe it was ever given? Thank you. Jeff and Lori BrowneJEFFRY B.
Customer did not leave a comment.Randy N.
Customer did not leave a comment.MARK T.
The Punta Gorda Rent All employees were fantastic. We had trouble with the self check-in, as usual, but the staff worked with us to check us in and on our way. Great staff.JORGE M.
Customer did not leave a comment.brad F.
Customer did not leave a comment.Hai H.
See abovewayne C.
Customer did not leave a comment.Homer T.
Thank you from to bottom of my heart to the owners of this place! When I arrived they were closing and the woman was just getting ready to leave. She happily assisted me with parking and unhitching the trailer (and her son too). She could have just left and said we're closed but she didn't. And her son made a special trip to the store to help us. Thank you for being kind and caring!Amanda N.
Customer did not leave a comment.Milan M.
As we pulled in a gentleman came out met us in the parking lot took care of everything in a few minutes and we were on our way.JAMES R.
Customer did not leave a comment.GEORGE M.
Customer did not leave a comment.MICHAEL A.
Customer did not leave a comment.CODY C.
Customer did not leave a comment.Albert G.
Customer did not leave a comment.JAMES F.
Customer did not leave a comment.WILLIAM H.
Customer did not leave a comment.Joel D.
I am VERY concerned that Allen, the customer service rep, and other office personnel did NOT wear a mask or have any kind of plexiglass barrier between them and me. I wore a mask. We are in a pandemic and SW Florida cases of Covid-19 is spiking. Your company MUST do a better proactive job of protecting customers, or you need to shut down.Terry G.
Customer did not leave a comment.Robert G.
Customer did not leave a comment.robert B.
Customer did not leave a comment.Lil L.
Customer did not leave a comment.James A.
Customer did not leave a comment.NANCY C.
Customer did not leave a comment.Greg H.
Customer did not leave a comment.Benjamin E.
My daughter drove the truck & she said it squealed when accelerating & at times acted as if it didn't want to move. The truck did get us from point A to point B with no major problems & the move was good.Linda G.
Nothing. The guys that ran the rental place were wonderful.Wendy M.
Fast and efficient!james A.
Customer did not leave a comment.Konstantinos M.
Customer did not leave a comment.BUD G.
There is very little leg room for the left leg due to the finder well. It is ok for short term. I drove 900 mi . Other than that it was great. ThanksEDGARLAWRENCE M.
great service. Punta Gorda Rent All represents U-haul very very well.MICHAEL M.
I got trailer for 1 day but they charged me for 2 days i need to call uhaul and spend my valuable time for those stupid mistakes this location is doing very rude peopleZUBAYDULLO A.
Customer did not leave a comment.Gerald F.
Customer did not leave a comment.THEODORE L.
Customer did not leave a comment.GARY W.
Customer did not leave a comment.Tod M.
Customer did not leave a comment.James C.
Customer did not leave a comment.WAYNE R.
Customer did not leave a comment.James R.
I ordered my u-haul at my storage unit who got it through someone else so when I got to the place to get my truck the price I was given at my storage unit was not the price when I picked it up, so I had to waste time while they got all this figured out . it put me behind on my trip so bad.Suzanne R.
Customer did not leave a comment.Randy M.
Customer did not leave a comment.WENDY F.
Always have trucks when I need one.Jeffery S.
Customer did not leave a comment.Richard D.
It was a brand new 20ft. and cab drivers side leaks when it rained. It rained for 6 hours. Not cool!Grant S.
Everything worked out great!LAWRENCE L.
Everything great. Good location, truck ready, quick check-out and check-in.JOHN C.
Super fast drop off process. Highly professional and no nonsense. I really appreciated their attitude and actions.Raymond H.
Customer did not leave a comment.SCOTTY T.
We didn't know that the new trucks have a safety feature for pulling out the ramp. It would help if someone told us upon rental. Thank you.chris G.
Customer did not leave a comment.THOMAS M.
Customer did not leave a comment.LARRY V.
Customer did not leave a comment.Chester S.
let them know about the speed limitations if traveling a lot of highway.William W.
Nothing keep up the good workJOSEPH G.
Customer did not leave a comment.Erik Q.
I am completely satisfied with this service.Andrew K.
Customer did not leave a comment.jordan S.
Customer did not leave a comment.Michael P.
Customer did not leave a comment.Robert H.
Customer did not leave a comment.BARRY P.
Excellent Service!! Great people!DANIEL H.
Nothing. Service was great.stephen M.
The young man came out in the rain to unhook the trailer and no time was wasted. He was friendly professional.Jon V.
Customer did not leave a comment.Cheryl H.
easy and nice peoplerichard W.
Drop-off was quick and easy.Chester S.
Customer did not leave a comment.STEWART S.
Customer did not leave a comment.Kerri T.
Customer did not leave a comment.Albert P.
This is the 3rd time I've rented from this location. 2 trucks and 1 trailer. These people are always courteous and helpful. This week I tented a trailer that wasn't large enough They exchanged it with no complaints, comments, or negativity. Great people to deal with.James T.
not much. After they finished the paperwork, they had a staff member hook up the trailer, checked the lights and sent me on my way. Very efficient. Could not have been any more convenient. Keep doing what you are doing.Dean B.
Customer did not leave a comment.Theodore M.
Staff was excellent .Sandra L.
Customer did not leave a comment.Terry G.
Inside the cab was marginal clean. Cup holders dirty dash was dirty.Richard W.
Customer did not leave a comment.Jennifer B.
Customer did not leave a comment.Scott B.
Fast and easy! Explained everything about it. Great jobBrian C.
Customer did not leave a comment.Max S.
First timer///// will use again.Albert G.