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LESLIE B
Fast Lane Convenience
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in London, ON N6K0J8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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don't expect the quote they give to match the amount charged, will probably be several hundreds of dollars more
NATHANIEL AI recently rented a U-Haul and while the overall experience was decent, I think there’s one area that could really use some improvement: clarity around pickup locations. When booking, I selected a preferred pickup location close to home, assuming that’s where I’d be picking up the truck. However, I wasn’t notified at all that the actual pickup location was across town. I had to call customer service because all I saw online was that a truck had not been arranged for me - 15 minutes before I was supposed to pick it up. This meant I had to drive a significant distance just to get the truck and then return it, using up a large portion of kilometers before even starting the actual move. It would be really helpful if U-Haul could make it more clear during the booking process that your selected location is not guaranteed, and that the confirmed location may involve additional travel—and cost. A little more transparency upfront would go a long way in helping customers plan and budget more effectively.
NICOLE HWhat an easy and relaxed experience! Staff were super helpful and kind. I will definitely come back!
SANDRA DI had to wait 45 minutes to pick up the truck. Too long for a wait!
Ricardo L