The service was excellent, which is why I would recommend it to others. Unfortunately, the quality of the truck was less than pleasing. The truck and trailer were both dirty. I was forced to clean the trailer before moving our belongings in it. The truck had a check engine light on, as well. The representative went above and beyond during the process to secure the rental, though.
CAITLYN O
Daves Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rapid City, SD 57701
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Location was really tight and no clear parking on where to put the 26 foot long truck. I called the location around 3:30pm a day early and no one picked up to answer questions. However the mobile drop off process was really easy on the app.
ALEXANDER WI didn't have the option online where I could rent for a few hours and return to the same place I picked up the trailer.
DENISE PThe cab of the truck was filthy. Dog hair everywhere ! Also a film of grease on the dash. We needed to clean out the cab before we could sit in it. The box of the truck was dirty - never had been swept out. Awful.
SHEILA BFast processing, friendly staff, available, clean and reliable equipment
ANDRIY L