Ensure that when an online order is placed, the equipment is ready in the van. I ordered two dollies, but the truck only had one, along with extra furniture rag protectors that I did not request. Additionally, the U-Haul system was down, causing a 45-minute delay during checkout and vehicle use. The app was loading very slowly and prevented me from viewing or unlocking the vehicle, which caused me to be late for my schedule. Calling customer support and being transferred between three agents before finally receiving the code to unlock the vehicle was unacceptable. Overall, the experience was terrible.
Christian G
High5 Indoor Playground
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Redlands, CA 92374
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.