Classic bate and switch pricing. Absolutely unethical business practices. Fuck you Uhaul. I will never be using or recommending your services to anyone. I will actively encourage whoever I can not get tricked out of their hard earned money by you.Jeremy C.
(U-Haul Neighborhood Dealer)
Redwater, AB T0A2W0
- Mon–Fri5 am–10 pm
- Saturday6 am–10 pm
- Sunday7 am–10 pm
Services at this Location:
One-Way and In-Town® Rentals in Redwater, AB T0A2W0
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- 3.5 Average Customer Rating
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Ensure the worker actually checks equipment prior to renting. I was in a time crunch and didn't have time to continue to go into the store to make complaints. Fuel was lower than it was supposed to be which worker complained and made me put in more than I was given. Poor customer service.Krista H.
The day I rented it the lady said the tank was above half, and to b honest I didnt really look. She also told me to bring it back at 4, and I ending up keeping it another day. I called today to c if it was possible to keep it till sunday I had already prebooked for sunday. When I called he said I couldnt and to bring it back by 4. I was there right at 4, and he said that I should of brought it back by 1 so I got charged for being over the time, and to find out I was able to rent it till sunday. Now I'm told I have to bring it back with over a half a tank even tho the day I picked it up its was not over half but a quarter full. That dosent even makes sense I'm being ripped off but because I needed the truck I couldnt say anything cause the person today would have lied and say I couldnt have it. Iv used uhaul over the yrs, and this was the most unprofessional interaction iv had. I also am very upset if they r doing this to a single 60 yr old women how many others r they ripping off. I dont judge uhaul I'm just judging who u have representing your long standing company. If look at my text message it will back up the conversation. I felt with two people and they both lied and manipulated me. I put 20.00$ in the tank today, and that's twice as much as what was in there and now I have to bring it back at over half way. I hope u take all the information in and it can b resolved. Thank u for your time on this matter. Connie TaylorConnie T.
The lady in Redwater was super knowledgeable and friendly and dropoff was very quick and easy Over all a good experience Thank youMary W.
To make pictures more clearlyLinda A.