This site (on Kietzke) , and single employee (Jose), were great! Jose went above an beyond to provide great, and timely, service. I understand he will be moving his operation to Sparks, and I will definitely keep his number and use him for ALL of my future U-haul needs. (even though the other 2 U-hauls may be physically closer to my home) The U-hauls on S. Virginia @ Moanna and the other one on Oddie, were terrible. They were LESS THAN HELPFUL, giving WRONG information about trailer availability in NEVADA! I needed a motorcycle hauling trailer, and the other two sites said "None were available in Nevada" Jose had 2 on site! I can understand why YELP gives them only 2 stars out of 5. I would give them only 1 star, only because they picked up a phone :( Corporate U-haul was great giving me Jose' number. Jose can't be commended enough. The other two sites are just lagging.
RODGER L
Vaughn Motor Sports
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Reno, NV 89502
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Customer Reviews
- 4.5 Average Customer Rating
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Superb customer service
RICKI LSmall location and no lines which was nice. Limited amount of "supplies" but friendly team
DANA PJose (owner) is the utmost of friendly and helpful and made my experience very easy and stress free. I would rent from this location again 1000% and would recommend anyone who is within 100 miles of this location, to save yourself the headache of dealing with some imbecile elsewhere, and just go to Jose. HE'S THAT GUY, HE'S GOT YOU!!!!
ISABELLA SAngel the GM here is amazing. Fantastic customer service. Went above all expectations.
CHRISTOPHER B