We had a very pleasant experience with the owner who gave us a very fair rate for our needs. The truck, however, was ready for retirement. The driver side door did not close securely without slamming it with all your might (we learned this as it almost opened on the freeway). The brakes most likely need servicing as the pedal needed to be pressed all the way down to the floor to completely stop. We had to clean the inside of the windshield so we could see clearly and wipe down the seats and steering wheel, as well. All that being said, it did get us to and from our destination without an incident, but would have been nice to have power locks and windows, secure drivers door, and brakes I trusted. As I started with, the owner was extremely professional, so I would recommend others to use this site. I would just make sure you get a newer vehicle (which we did see on the lot) if you have to drive longer distances.
CHRISTINA L
Vaughn Motor Sports
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Reno, NV 89502
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Customer Reviews
- 4.5 Average Customer Rating
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Great customer service and pleasant to deal with. I will support this location again and have recommended this U-Haul already. Thank you!
RICKY NOnly U-Haul location I will go to
MARY BVery easy and pleased experience, the trailer is rented was very easy to use and they helped me hitch it to my truck.
PATRICK SWe had a good experience.
PATRICK S