Jose was very helpful and professional.
James P.
Vaughn Motor Sports
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Reno, NV 89502
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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We got great costumer service and I will definitely be coming back to this location. Thank you so much
Jennifer F.My experience with this location was excellent. My experience overall with U Haul for this particular rental was not. I had reserved a 5 by 9 utility trailer with an appliance dolly, for a 6 hour use period. This was to be picked up and returned to a different U Haul location in the Reno area. I was notified the morning of my rental, that my reservation had been moved to a different location. When I went to pick up the trailer at the appointed time (1 PM), I found out that this location closed at 6 PM (rather than 7 PM at the original location, meaning I only got a 5-hour rental) and there were no appliance dollies. While I was not charged for the originally reserved appliance dolly, it did affect what the activity for which I reserved the trailer (moving appliances). So, the folks at Vaughn Motorsports were excellent. U Haul did not ensure that the location to which they moved my reservation could meet my needs (equipment details and rental period) and therefore dropped the ball.
Frank B.Great customer service
MICHAEL S.You guys were great! Only issue I had was leaving the trailer at our local storage unit Alpine moving and Storage in Incline that same night, which I previously arranged with the staff there. When I showed up the next day they gave my trailer away... I wasted over 4 hours in the day and was massively behind on my schedule, now driving in the dark to a location. Again not your fault here, but maybe you can contact Alpine and let them know they F'd UP!
Jason G.