Moving Truck Rental in Richmond, IN at U-Haul Moving & Storage at National Rd

Moving to or from Richmond IN 47374? Get FREE truck rental rate quotes at U-Haul Moving & Storage at National Rd. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Richmond, IN will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at National Rd

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Richmond, IN.

Cargo vans and pickup truck rentals in Richmond, IN

U-Haul cargo van rentals and pickup trucks in Richmond, IN are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Richmond IN 47374. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Richmond, IN, reserve a van for your moving needs from U-Haul Moving & Storage at National Rd!

$19.95 Pickup truck and cargo van rentals

Features

  • Interior rub rails in cargo vans
  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer Reviews

Lance H. on

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When I took off my car from the trailer I noticed something was wrong with my steering. #1 it's not the fault of any employee at Uhaul which I feel bad doing a negative but when you put your two wheels on the trailer and when you get to your destination your wheels should not be bent unless there was an issue A. Not hooked up properly "a blind man could figure out how to properly strap down a car" B. Could be something wrong with the trailer or C. Driver got in a accident "which there was not a accident". Dropped my car and trailer off and took the truck home to unload and came back to pick up car and sure enough both wheels where leaning inwards Again I need to make this very clear. I was not in any kind of a accident and I strapped down the car correctly which is very easy and why do the customers have to pay $50-$60 times (2) two for insurance on truck and trailer and don't get in a accident but when u drive 450 miles and ur wheels are both leaning in the Uhaul employee in Richmond IN asks if I got the insurance and I said "NO" and he says "WELL THAT TAKES CARE IF IT". I asked what's taken care of? He replies "IF YOU DIDNT GET THE INSURANCE THAN UHAUL WONT PAY FOR THE REPAIR". #1 when I'm asked if I want insurance like I've always been asked the last 14 times I've moved with a truck and trailer I have always kindly refused it because I'm a great driver and if there is going to be an accident it would be on someone else's insurance. I'm extra causcious driving these bigger vehicles which are extremely easy to drive. Second complaint is that after turning in my paperwork the employee decided not to put one note in the system about the customers property that was damaged while in route to my destination and funny thing is that I'm thinking that he thinks this is ok to have a issue and not put in any notes that my car wasn't driveable off the lot and I had to get and pay for tow truck then get car fixed and aligned again which I just got done 2 weeks prior at a dealership in SC. All I can say is no the customer is not always right. I've been in sales, retail and management my entire working career and you always take care of the customer. I'm not at fault but the Uhaul trailer is certainly the best pick in my eyes for being the champion on a nice bill to a repair shop to fix my car. I also asked to speak to management which the store location manager was gone for the day so I asked for his manager and the manager on to of that manager. Got knowhere with that and from what the employee says they do not have phone numbers. Sure hope locations do not need any help from the senior managers because if they do customers issues will not get resolved in a timely manner. I'm going to end with this. I am huge about reviews. This is my 3rd negative review I've ever written but the only reason why I'm doing this is because of how much I paid to rent a 10' Uhaul truck a trailer plus gas plus the nice bill to get my car towed and have the repairs done. Wh

bob l. on

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was very unhappy with there rental practices. Believe I was lied to and also believe the practices are illegal. I plan on following up on these matters

J.richard J. on

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Customer service was excellent.

Jordan S. on

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Keep in keeping on. You guys have figured out the formula.

frankie e. on

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None at the present time

Mark L. on

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Susan @ the call center is worthless to your company. Appliance dolly didnt work correctly and looked like somone had jacked with it. She said it would be noted and that she could not guarantee that i would get mileage reimbursed to return to store. "I would have to discuss that with the guy @ the store". Sarcastic and all around horrible person, really brought out the a hole in myself. Gentleman @ store was very courteous and professional. He should train and/or replace Susan @ call center.

Jeff S. on

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This UHaul store in Richmond, IN is great. Fast friendly service.

Diana C. on

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Online application said the first 30 miles were included. They were not. Very unhappy.

Angila W. on

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Great experience with Uhaul, however upon their recommendation I selected 2 movers for 3 hours of help through their website ordering process and the movers never showed up to help! The company who provided the movers information was movinghelp.com. I am shocked that uhaul would recommend such a company. After reading reviews many customers have had similar experiences! I have not only taken the day off work, husband took a vacation day, paid 140$ for the truck and 170$ for the movers and they never showed to help! What a waste. Now I am broke and exhausted and back to square one. Worst thing of all, the rep through the moving company told me his crew was all hungover after super bowl weekend and the hell with my poor review of his company, that he was a quitting uhaul anyways. He told us 1145 am the first time, no show. An hour later he said he could get a crew at 3pm and nothing! We literally wasted our entire day and money on this and I am beyond upset!!! Uhaul you need to drop this company!

Aaron J. on

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The original local location we picked did not have anyone there when we arrived. Had to drive an additional 20min to get the trailer. Wasted about 1-2 hours in scheduling. Need to get setup on your website to do a pickup of trailers even if no one is there. I could see the trailer we needed but couldnt pick it up since the owner was not at the location.

Ronald M. on

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Put Tong lifts on all trailers

Carlyn S. on

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The employee made sure I was taken care of, and answered any questions I had. She was friendly and made me feel like a valued customer.

Regena B. on

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The female store associate on 1/28/17 @ 0700 hours was excellent on keeping my reservation moving, although difficulties with moving forward she was equipped with the knowledge and professionalism that was needed to get right over the hump as well very polite and helpful when picking up product.

JEFFERY M. on

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More thorough equipment check upon customer pick up.

Rick F. on

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Very pleased with the help of the trailer and the u-haul associate. Will be back.

Jo Anne B. on

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TRUCK RAN GREAT VERY ECONOMICAL ON FUEL VERY COMFORTABLE TO DRIVE THANKS U-HAUL !!!

DOUGLAS B. on

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I rented a storage locker for about 1.5 years & rented a 15 ft. Truck to clean out the locker & move into our new house. The people at the Richmond, IN U haul were ALWAYS extremely nice & helpful right up to the very end. Thank you all for the space, truck & help! Doug

Joseph F. on

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The young man working this morning at this location gave wonderful customer service to me and was in and out in a matter of minutes.

brian p. on

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The associates at the Richmond Indiana location were great. Helpfull and imformative. But the online reservation process was confusing. When I called the local number, it was actually a national number. It took me over 30 minutes and 3 customer service representatives to make a simple reservation. 1 reprrsenative was rude and made my reservation for Texas when I was requesting a local reservation in Indiana. She transfered me to a Texas U Haul store, myself and the Texas store associate were equally confused. The 2nd representative then had to re enter all my information and then disconected the call. The 3rd representative was helpfull and finally got my reservation. Again, 3 calls and over 30 minutes to make a simple reservation. If I use U Haul again, I will go directly to the local store to make my reservation.

Terry B. on

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I wanted to rent a 6'x12' trailer, ended up renting a 5'x8' trailer because it was half the cost, bad time to go to warmer weather.

PAULINE E. on

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the movers for bamm were excellent

Patricia S. on

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It wasn't until after I had paid that I realized the price was $10 or $13 higher than it showed on line when I booked it. I assumed it would be exactly the same. The 1st guy did not want to refund my money & start over, so a second guy stepped in & helped refund & re-ring the transaction. I appreciated his help! Also, in doing that we realized that the insurance did not populate the amount I had booked, it defaulted to a higher rate. I think that should be changed, so that this kind of thing does not happen again.

philip b. on

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The ashtray could have been emptied before we received the truck.

bernadette d. on

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Staff is wonderful. My entire family has done business at this location. I've dealt with them at least 8 times in 8 yr. Highly recommended.

steve f. on

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The 17' van that I rented leaked water from both top front corners of the box. The contract that I was given was for another truck and was corrected when I returned the rental.

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