The truck was clean, the tank was full and the A/C worked. I was on my way in just a few minutes. Great place to rent from with nice people.
BRUCE H
Move It Storage Richmond
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Richmond, TX 77406
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Very friendly and helpful. Would definitely rent from this location again!
KODY WUhaul told me to return at this location as my original return location has some issues. I asked if I could return after hours, Uhaul personal told me that it will be no problem to return after hours. I cleaned the truck fully after unloading and then dropped of the truck at 6:00 am. They processed it at 2:00 PM and charge me $20 for after hour and then $25 for cleaning. Instead of compensating me for accommodating there issue, they are charging me extra on top of whole days extra charge of $40
FAISAL SI booked online one day before and conformed pickup the car at the location next day 9am. But U-Haul called me at 8am and I missed the call. When I arrived the location at 9am, I found the missed call and a text massage that I cannot pickup the car by myself, the pickup time has been rescheduled to 10am, must waiting for the store open and pickup by assistant. I have to wait until 10am, but the store still no one there. I called the customer service and wait for 10 minutes, one people in the store opened the door, looked that just waked up. After I went back to return the car at 2:30pm, there still no one in the store. The location working hour at Sat is 10am-5pm.
Houming QWe were told at pickup that we could drop the trailer at any U-Haul location, however, when we arrived at drop off we were told we were assigned a different drop off location and had to call and get permission to drop it at our preferred choice, which took some convincing. This all needed to be explained properly when we picked up the trailer.
TY T