I tried your after hours pick up for the first time. I was not given the video info or where to find it. (your website wasn't clear} I was supposed to pick up my rental at 7:30. I spent close to an hour on hold and then when I arrived. I had to wait until it opened at 9am. This was the worst experience with Uhaul.
Moving Truck Rental in Rio Rancho, NM at U-Haul Moving & Storage at Rio Rancho
Moving to or from Rio Rancho, NM 87124? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Rio Rancho.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Rio Rancho
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Rio Rancho, NM.
Cargo vans and pickup truck rentals in Rio Rancho, NM
U-Haul cargo van rentals and pickup trucks in Rio Rancho, NM are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Rio Rancho, NM 87124. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Have people answer phones. Our 26' truck overheated & stopped running 40 miles into trip of 125 miles. We asked if truck was serviced & ingood running condition. We were told yes. When it broke it down we were told - normal wear & tear. I can't begin to rell you the tears and frustration we endured. No people to talk to - hours (lots) on hold, told an APD was put out for our stealing truck as we left to find a u-haul company to help us. It goes downhill from here. I will say with some help from someone inside the mother company our costs were credited (actually waiting for 7 -9 days for credit). It was horrific. What was supposed to be a 10 hour move turned into a 18 hour nightmare. Had to re-rent from another company - lost our lined up movers. Folks who run these franchises need business training and contract training. They also need to learm customer service. Phones need to be answered by people - not being put on hold for 1.5+ hours. I have used U-haul previously & it went smoothly. This was an emotional & physical nightmare. I have to say, I will never use you again. Sorry. Not my fault. It was a horrific day & management at thebplace we rented was horrible until they called domeone & it turned around & we were (are to be) credited for costs we were charged for. It was a hortible experience. Low response for federated as we did not here they would be there until almost 3 hours after truck broke down since the time we notified them. I don't think that is there fault. They are tied to this horrible communication system.
Thanks, and the online check-in went well
Chelsie the CSR is a keeper. Working the register, hustled our to hook up the trailer, and personable.
Better windshield wipers
Excellent service at this location to fulfill reservation after Uhaul on Unser was unwilling to work with me and was trying to send me 30 miles away.
Nothing, I did make reservations at the Unser and Paradise U-Haul, and they did not have my 26ft truck. The previous renter asked for an extension and I was never informed about the change. So none to say it was a little frustrating. But the U-Haul on 528 was WONDERFUL !!!! THANK YOU SO MUCH !!!!!!!!
This truck smelled of beer and cigarettes. There were ashes all over the floor and door, not to mention the sand behind the seats. Very disappointed. I usually use the uhaul on Unser and southern, but was in a hurry. Chances are, I will not use this location again. I just hope I don't get Covid19 for this truck.
I was accused of causing damage to the vehicle that I did not do and was immediately charged $500. I did not cause the damage that they accused me of. It was on the top of the roof. I didn't realize I was supposed to get a ladder to inspect the roof before I left with the vehicle. I have rented a uhaul truck almost every week for the past few months. That will be the last time for me.
Very nice customer service.
Very helpful and efficient
Great people to work with
Nothing my experience was excellent.
I love the enthusiasm at this location manager and staff wow they do a good job.
Nothing! Everything was wonderful!
Chellsie did an amazing job help out with the reservation and was polite
I drove 1700 miles with no ac ..and no trailer lights on one side. , AC was leaking green dye on the hose witch is an indication it had a know leak. This truck should not have been in service..i spent over $2000. For a terrible experience..
Nothing, everyone I spoke to/dealt with was incredibly kind and quick, store was very tidy
The 15 foot Ford box truck I rented was incredibly noisy. The wind noise from the driver's side window/door was so loud when driving on the freeway the turn signals could not be heard. The radio was hard to hear even with the volume on high. It was not pleasant to drive. It might be okay for city use, but not cross country driving.
Quick and efficient .
I was very impressed with the staff at this location. Starting from when I checked in with Chelsea to when I returned later in the day, the staff was friendly and helpful. This is the friendliest and best service I've ever received when renting from U Haul.
Nothing. You have cheerful employees and they are on the ball too.
Nothing. The staff was excellent. The vehicle did everything that needed to be done.