They came right out as we pulled up. Super nice. They got us on our way fast. As we pulled away, they parked the truck.
Moving Truck Rental in Rio Rancho, NM at Carpenter 528
Moving to or from Rio Rancho, NM 87144? Get FREE truck rental rate quotes at Carpenter 528.
Get FREE moving truck, pickup truck and cargo van rental quotes at Carpenter 528
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Rio Rancho, NM.
Cargo vans and pickup truck rentals in Rio Rancho, NM
U-Haul cargo van rentals and pickup trucks in Rio Rancho, NM are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Rio Rancho, NM 87144. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Carpenters is my U-Haul of choice. Great customer service. They are so much better than the poor service and bad employee attitudes you get from the Corporate locations.
very friendly interactions! went out of their way to help.
Great service! Smooth check in and drop off.
Manager (Christal B.) of location was great. I will use this location for all future needs. The corporate store in Rio Rancho could learn a few things from the Carpenters, mainly how to provide good customer service!
This is a lousy location to expect persons renting large trucks to be able to park them. Small outside the fence parking on a major traveled roadway (very dangerous) for after business hours drop off. Get a bigger lot! Maybe extend your hours of operation. Closed at 4;30pm on a Saturday. Come on MAN! Major issues with the 24/7 truck share at this location. Business didn't even know the truck was being returned. Right hand doesn't know what the left hand is doing. Had to call an emergency contact number posted on a perimeter fence to get guidance on what to do with truck key. Ended up having to go back on a Sunday, when they opened and turn in key. Ridiculous. No padlock provided to leave key in truck and didn't even have a key drop (secure) box. Received a follow-up call from a gal named Crystal (VERY RUDE!! and NEEDS to be terminated from customer service work). Moving is stressful and almost the first words out of her mouth were "Where's the f**kin key". I worked 5 hours to unload a truck in excessive temperatures and the added stress of returning equipment and seeing that the truck had fuel; etc. and I as a paying customer get treated like that from Crystal. I will not use this Uhaul location in the future and will not recommend it to family and friends. So, for the next customer...........GET RID of Crystal.
I was not allowed inside the office.
I was not inside.
I finally got on the road to destination, before I was half way I got email and phone call asking when I was going to return the rentals, still had 2 days left on contract, do took off half a day to unload and return rental s, made me feel rushed.
I wish there was a no smoking policy. I have a tendency to get headaches with cigarette smoke or a strong smell of it. Turning the A/C on high helped quite a bit but the smell was still there. Besides that, everything was wonderful.
The website direction did not take me to correct location. I did all the online asked on line including early check in and it still took more the 30 mins to check in and get the trailer. I was also charged for insurance which I did not purchase. They wanted me to come back to get the refund. They did not know how to refund to my credit card so they have to mail a check.
So easy to work with and so helpful. Thanks for all your assistance ????
Saff at the Rio Rancho Location was very pleasant to with I will be using them again in the near future.
Besides the trucking breaking down on me was scary
Nothing, all was great!
people who rent frequently should be able to be processed more quickly. You used to retain address and license information which sped up the process. I rent 3-5 times per month and it always takes 15 - 20 minutes.
Customer service was great!
I called on 1/29/2020 to get pricing for a 20ft uhaul. I spoke with Becky and gave me a price of $85.23 she said that was including tax and mileage. I had given her the address we were going to. The price inwas charged was the price I was given for picking up in rio Rancho new mexico and dropping off in Albuquerque I'm not sure why I was over charged $30 over the guaranteed price i was given. I recommend in the future not giving definite prices its not a good feeling to look in your acct and see more pulled out then what you were told you would be charged.
First class service
Very good experience
I dropped the truck off Sunday afternoon, the person there said everything was good and then they tried to charge me a 4 day late fee because that person didn't check the truck in. After calling customer service Cody called me and he refunded me for the late fee. Thank you Cody.
More knowledge training on software. When I went in on Monday, the gentleman had to keep asking for help from the other more knowledgeable person. This lack of knowledge happened to me with Uhaul in the past at the Texico New Mexico location. It slowed things down. On the self serve check in on my app, a picture of my drivers license was optional, but when I came to pick up the truck on Wednesday, the staff person, (different from Monday and very knowledgeable), needed my license to photograph. This seemed to defeat the optional part on the check in app, where I only entered my drivers license number. In other words, the bricks and mortar defeated the optional part of the app self serve check in, costing more time. (Read "The Speed of Trust" by Steven M.R. Covey, then make the app seamless with the bricks and mortar). Either make the photo optional in the bricks and mortar or mandatory in the app, but make them match). Please don't call me and have me repeat this. it is just an observation and you can take it for what it is worth, to improve your business or not.