People were rude and tried to take advantage of us in a difficult situation. The trailer we got had 4 different tires on it and only took us 15 miles before 2 tires blew out. Called roadside and got no help! Very terrible experience and I pray I never need U-Haul again! I would never recommend them and I will tell everyone I talk to in the future the experience we had.
SEAN M
PMS Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Riverton, WY 82501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Allow the customer to fill out registration information prior to pick up. I was trying to complete the process until 1 am and truck damage could not be seen at night. Also. The customer should be allowed to return equipment to their location of choice. Returning the equipment today was a comedy of errors. Also the negotiated price was not the price on my contract and up until 3 days before pickup, uhaul could not guaranteee a truck which is ridiculous given your fleet size
Brian M