Well I'm happy with service but not happy with being charged twice for the same truck in my credit card. Pick up uhaul is not user friendly it should be easier to do. It's not easy at all . So we had to go inside and book it.
Moving Truck Rental in Rochester, NH at U-Haul Moving & Storage of The Lilac City
Moving to or from Rochester, NH 03867? Get FREE truck rental rate quotes at U-Haul Moving & Storage of The Lilac City.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of The Lilac City
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Rochester, NH.
Cargo vans and pickup truck rentals in Rochester, NH
U-Haul cargo van rentals and pickup trucks in Rochester, NH are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Rochester, NH 03867. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Simple, thorough online process.
Originally was supposed to return vehicle to a location that did not exist (Barrington NH)
Payed for a dolly and never got one. Never got reimbursed for not getting the dolly.
Make sure you tell customers what time to have equipment back by so they don't get charged an extra fee
Was not happy that an employee wasn't wearing a mask. Also, customers were allowed in mask-less, even though the sign on the door said masks required.
Everything was fantastic
Confident and helpful staff
The cab of the truck smelt like smoke. Cabs should smell better. Shuold have non smokers trucks
Very nice guys came out to greet me.
Miguel Torres is a great guy, he help me with everything good costumer service excellent service A1
I arrived to pick up my truck using the mobil pick up feature. This service is terrible. Not only did I have find an alternate contact on the spot during the process. But also had to go into the store to get the keys. This terribly inefficient. As for the shit box truck, you need to take these things off the road when they are this bad. I got one mile down the road and the brake light came on. I had to turn around and bring it back to the store. They turned the truck off and back on to clear the light, only to have it come back on while i was back on the road. The folks at this location, brought me a new truck with extra gas. That was the good service I received and why I would recommend this location.
The only suggestion I might make is having a little more staffing available. I ended up waiting roughly 15 minutes before being able to begin the process of getting my truck. The service that I received was very good, and the right kind of truck was available, but I was delayed in getting to my destination because of this snag.
Attendant was very rude. Hire nicer people.
Again , I need a phone call immediately please
Pickup: was fine except the app didn't work so I was unable to document prior damage to the back bumper. The clerk told me "Oh we already know about that" but I still would have liked to document to protect myself. Van: was fine, almost new (6000 mi) but the engine light was on. Dropoff: This is the reason I do not recommend this location. I was sitting in the lot 30 minutes before my scheduled dropoff time, reading the return instructions on my phone. All it said was to take a photo of where you parked the truck. It did not say (nor was I told at pickup) that you have to park behind the building. As I'm reading the instructions, an employee opened the passenger door (no mask on) and starts yelling at me "You can't park here!" I'm like, "Okay I'm reading the instructions right now." So in the dark and pouring rain I reluctantly move the van to the back of the building. There is no one around so I drop the key in the drop box. As I'm walking back to my car the same employee yells at me AGAIN. "I thought you were returning a van? Where is the key?" I said it's in the drop box. He kept mumbling and complaining as I walked back to my car. The instructions on the app do not match what the employees want you to do, and you get yelled at for it, which is super fun after a long day of moving in the pouring rain.
The store manager, Chris, is always great to work with. He is genuinely concerned with making it the best experience possible.
The man that took care of me did an excellent job...Was very fast and efficient..
Friendly and knowledgeable people. Very quick service.
Return process was quick and efficient. Took like under 5 minutes!
Although everything was very clean, they did not go over anything with the truck or dolly rental with me. They gave me my paperwork and sent me on my way. They did not do the check of the truck or dolly with me
Team was good, helpful, and fairly speedy. UHaul is doing some cool stuff with the digital experience to make renting easy. Keep it up!
Miguel, was super helpful and accommodating.