No improvement needed. Both of the associates who helped me were super nice and friendly. I would rent from them ASAP. Good employees are hard to find, so I hope they stay for a long time!
Nu L
Value Plus of Rockford
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rockford, IL 61108
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Thank you for making rental seamless. When I needed to change my drop-off point, it was easy to do so. My experience with UHaul was great.
Shannon CI completed my trip and successfully returned the truck. Overall, it was a smooth and reliable experience. The 26-foot truck handled the long-distance drive well, and everything went according to plan. One small suggestion for improvement: It would be helpful if U-Haul upgraded their trucks to include automatic windows. It may seem minor, but during long trips—especially when driving alone—automatic windows would make quick stops or tolls much more convenient. Thank you, U-Haul, for helping make my move a success! — Ali Gunal
Ali GTruck smelled like cigarettes. Gas gauge was marked at 1/2 on sheet but was one line less when I went to the truck. Should be a more accurate way to refill with fuel at the end of use. MPG should be listed so a renter can do the math and refill with the appropriate amount of fuel. Truck did the job.
JOHN PThere was a tire pressure sensor going out on the unit that I rented which wasn’t a big deal. Other than that the equipment was superb.
steven r