The entire staff at U-Haul of Golden Ring are extremely eager to assist you with outstanding display of professionalism.Tanya G.
Moving Truck Rental in Rosedale, MD at U-Haul of Golden Ring
Rosedale, MD 21237
(Across From The Old Golden Ring Mall)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Rosedale, MD 21237
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The return process after hours was less than desirable as I couldn't use the webiste. I had to call in since the website kept timing out and I was on hold for more than 30 minutes, but the representative was extremely pleasant and helpful.NEISHALL S.
I ordered a dolly and it was not included in the truck. I also originally ordered a trailer and there was nothing available, so the day before my move, I had to switch to a truck.Grace C.
Keep doing what you do nowRoland J.
Nothing it was greatDARLENE K.
I dropped off in the designated area. No one came out to greet me and inspect the equipment. I had to go inside and the customer service person acted as if she was put out to assist me. She told me leave the key in the truck and an email would be sent to me. I did NOT like that as fraudulent charges could occur. My phone had just died so I couldn't take a picture of the mileage. I knew it was a little over. I never received an email. I would NOT recommend this rental location. Customer service was not acceptable. I did call the next morning at speak to someone (the live chat function online wasn't working on my iPhone) and the wait time was 35 minutes. At least I spoke to a person who helped me. As of right now I haven't seen a receipt email.Karen H.
Website for returns wouldn't work. Not enough return area for the location's demand. Also, why do you charge people for not refueling the truck if you're just going to give it to the next person empty? Super lame. 2/10. But you're pretty much the only game in town so I'll be back. And you probably know that which is why you don't care about making your service better. Just know that when the masses rebel against our corporate overlords, you will wish you'd sucked less.YOUSSEF M.
Transmission light was on the vehicle, drove rough, I know It was a big truck and heavy, I deal with commercial vehicle sales so I get they have issues at times but be cautious when giving out the vehicles, look em over mechanically before handing out keys. I wasn't going far so I wasn't too concerned.NATHAN T.
More friendly customer serviceLISA V.
Don't talk to co-workers about your personal life, or talk about other co-workers while registering a customer specially if you have to stop registering a customer to do so. Truck was extremely nasty inside and smelled like marijuana and ass, and the back of the pick up had rubber gloves and dirt in it!WILLIE K.
I was double charged and not told to check my vehicle in when returning after hoursNAKIA B.
I made a reservation for a 20' truck in Glen Burnie Maryland. I was flying in from out of state to move all my belongings and UHaul called the morning of my flight to tell not only did they not have a 20 ft available but I would have to go an hour out of my way to get a 26 foot truck. What is the point of being able to make reservations if you guys don't hold to those? Luckily I was willing to drive the 26 foot truck but it is a big truck and I could see other people having issues with that. You mine as well make your policy that you just have to call the day of rental because reservations mean nothing to uHaul.Travis P.
Maintain all equipmentCharlotte C.
Great customer serviceALFRED I.
When I picked up my cargo van the mileage out on my contract displayed: 3645, however when I checked my cargo can it actually displayed: 3646. Also I left my EZ pass in the van. I will return tomorrow morning to retrieve itLAMART S.
When I picked up and dropped off the trailer booth employees were super nice and friendlyJoshua O.
Please read my email about the awful customer service I received from one of your sales clerk.ELAINA S.
Friendly and thorough people.Ken W.
Clerk/attendant was very polite and helpful. Clear and direct instructions, possibly best Uhaul experience to date.Ernst L.
Make sure that the drivers side door unlocks with the key. With our truck, once we locked the doors for the night, we found out that the door would not unlock from the outside using the key. We had to unlock the passenger side door and climb over the seats to unlock the drivers side door from the insudeMichael P.
If u give extra fuel not sure how much to put make sure you get refund over anythg over 1/2 tank.ALICE T.
The truck was very dirty inside and had the blankets not put back in the bag all over the back of the truck and I had to take time to fold the blankets and sweep the truck out before I move my stuff in there. Plus the manager Ashley was rude at first got to work late my pickup time was for 7am she arrived at 7:10am and two guys were outside waiting on her to start work . Myself and wife thought it was okay to enter the building we went in and she told us to get out she wasn't easy for us she will open the doors when she is ready . Plus the following day I dropped my truck off at 6:58am and she wrote on my ticket and sent itninna email I dropped my truck off at 7:39 am and I was way long gone from there and into another part of town. My wife called and spoke to a very nice lady name Lerissa and she helped my wife and gave us back our refund that was owed to us on the truck. Because Ashley charged my wife card for another day and the extra insurance. And I don't think that is even right giving that she is the manager and comes to work late because she on salary and have customers and the employees outside eating on her pulling up in her square box flex cross over truck wagon. I was a little pissed then and with the pandemic going still those uhauls need to be cleaned in between each person's use. That is nasty and so ridiculous for myself a customer have to clean behind someone else and not knowing they have the virus or not. I don't care vaccine or not I'm still waiting a mask and keeping things clean . And everyone else should as well. The vaccines only last between three to six months and that isn't a hundred percent guarantee about your health or mine. So y'all need to make sure that's a number one priority in keeping them trucks clean and safe for folks. Because remember not everyone got vaccinated and even if they didn't that is their choice and they shouldn't be made to get it and should still be able to walk around feeling that everyone is still keeping stuff clean and safe for themselves and others around them . The front of the truck was dirty as well but I had on gloves and had to spray it down and wipe it down as well. So no I won't be recommending you all to anyone I know and don't know. I will write a review online about how Ashley runs the store and then trucks not clean. David Rawlings .MARY R.
I was charged for a second dollie and only had the utility dollie.Brandon H.
At 60 years old, this was my first move. Although a moving company transported the bulk of my furniture to a new home in West Virginia, I had some personal and valuable pieces that I wanted to transport from the Baltimore area. Anna of U-Haul, was very professional and personable! An asset to U-Haul! She helped with suggestions and was very knowledgeable to make this rental, and my move, easier than I expected. And I should be commended! I would recommend this U-Haul to anyone, and also use it for my future needs for moving items.TOD L.