Nothing! Everything was great and the desk people were very kind and helpful!
AMBER F
Security Public Storage Galleria
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Roseville, CA 95678
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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First off, the staff were great. Very helpful, responsive and friendly. However, finding the entrance to the location was difficult and it is impossible to return anything after 5pm when they aren't there because they have no place to park anywhere at the front. We really needed to return after 5pm, but couldn't and so we had to arrange separately for other parking for it over night and then return it in the morning. This caused extra miles and extra time off work to get it done. Also, we picked up the truck at 1/4 tank full of gas, and returned it at about 1/2. No credit was given or even could be given, while I'm certain if the next person who rents it brings it back under half they will get charged. This is a scam. You should credit miles back for extra fuel being returned. Fuel isn't exactly cheap, and renting out at just a 1/4 tank is forcing someone to immediately get gas before doing anything but the shortest of moves (which adds miles and time). Trucks should be rented full on gas, just like a rental car would be. Lastly, although overall the truck was acceptably clean and functional, the console, cup holders and other areas were not cleaned well, and the seat had some tears in it. It could definitely have been a lot cleaner.
JOSHUA FCharged for an additional 36 miles. The person who helped me agreed that the original mileage allocation was too low. However, nothing could be done at that time.
JAMES BQuick and efficient...thank you
JOHN RTruck ran great handled well even when the interstate was crap. This was my 4th out of state move best experience yet!!! Drop off was very easy and good experience!!!!
Timothy M