The vehicle was not ready when promised, and the site was not equipped to handle mobile pick-up as advertised and promised. I had to enter the convenience store and work with the clerk to get the owner on the phone to line up taking possession of the truck. The process was at least a 20 minute delay. Besides the truck being unavailable at the appointed time, the order for moving blankets was not available and I had to go to another store to secure the blankets that were promised adding more delay to an already delayed process. I had known these factors were in play, I would have chosen a different location or gone with a different company altogether. I made a decision and a commitment based upon what was promised, and sadly the agreement was not upheld, resulting in a poor experience.
David S
Discount Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rossville, GA 30741
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Parking is limited
Brian MI was over charged for my mileage by $80 and then was told I had to wait up 3 business day to get it back which is B.S.
BRYAN PDon't take ppl stuff an when they call to get it y'all don't have it. I had family members in the truck y'all took from me saying that I was 10days post return I only had it 4 days
THOMAS DPeople were great. Look forward to doing business with them again.
LARRY D