The software app using my phone to take a picture of my drivers license would not work. Tried multiple times and wasted a lot of my time that was pretty valuable that day.. finally used another customer‘s phone.
STEVEN W
Sheds123
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Roxboro, NC 27573
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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post open close sign
RICKY Call ok
RICKY CIt’s Adequate
CHRISTOPHER MDO NOT RECOMMEND! The check in process was a nightmare. Tyrone was late opening the location. I was booked for a 7:30am mobile check in (that isn’t an option at this location), so it set me back a lot of time. When I was finally checked in, I was informed that the appliance dolly I had reserved, they no longer had anymore of. When questioning Tyrone regarding what the purpose was of reserving equipment if they don’t have a way to track their equipment. He stated that equipment is checked in and out but he has no way of knowing if they are actually being returned, which contradicts the check in portion of the equipment. I had no choice but to take a regular dolly, I was already over an hour behind schedule. I got in the truck and realized the check engine light was on a few minutes into the drive. I turned around and brought it to his attention. He said the truck just got maintenanced a few days prior. I discussed with him that if it had just gotten looked that, the check engine light should not be on. When I asked for his name he was extremely hesitant and initially did not want to give it to me. He proceeded to call someone on his phone, put it on speaker and told me the trucks have after market parts and that is why the check engine light is on. I was told trucks leave all the time with check engine lights on and it was fine. I asked for the customer service number he said he didn’t have it. I asked who ran the location, Tyrone said he did. I asked for a number regarding my refund for the dolly he said he didn’t have one either. Overall, he was not helpful, couldn’t answer any of my questions did not want to provide me with any customer service information. This place should 100% hire someone else to run it.
Valery D