Not letting people come in the store interrupting people when they are in the middle of a transaction. That was rude. The service was fine but a couple of people coming in were rude.
LEAH A
Village Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Running Springs, CA 92382
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
My U-Haul shut off on 15 N freeway going up through Utah. Off a state highway.. I lost all power steering and brakes with 10,000 pounds behind me. The mechanic came out and checked the vehicle and told me nothing was wrong. but did suggested maybe a bad alternator, I talk to U-Haul for there maintenance logs. They said they couldn’t release because they are private. I continue with my move. I was on the 90 freeway in Missoula, Montana. The uhaul did the exact same thing but this time on a 6% grade all downhill. I easily could have died and gone off the cliff side. Finally, U-Haul told me there vehicle was a risk.. after I told them that this vehicle will kill someone if not me..they wanted me to drive my personal vehicle that was attached to the uhaul on a auto transport. I’m expecting a full refund back. They said it will take a few days of investigation from the field manager of the area I got the U-Haul. To top it all off the drive shaft fell off on the U-Haul in my driveway breaking my concrete. I expect a full refund and maintenance logs if they deny my claim. The vehicle was in horrendous condition.
MATTHEW WVerify the user's email. Please remove me from further correspondence.
CATHERINE GCustomer service was very nice and very helpful throughout the experience.
MICHELLE BFirst of all, ALL the staff at this location rocks, especially Syd. My disappointment this time is that I reserved a Van a week ahead but when I came to pick up the vehicle it had been rented out so I had to upgrade to a box truck. The van would have been easier to drive and would have garnered better gas mileage. Thanks.
ROBBERT D