Make your employees aware of the u-haul process so they can help customers smoothly. Also, that they’re trained with the correct information. We were inconvenienced after I confirmed several times with Aaron that we were able to drop the drop off to Lancaster uhaul. Once dropped off at Lancaster uhaul we received a phone call stating we needed to pick it up and return to pick-up location or we would be charged wrong drop off location. Considering, I’m in labor and delivery for 8 weeks and my fiance had my 9 month old and moving by hisself this wrong information told to us not only inconvenienced our time but also money for extra miles and gas. I reached out to the field manager Rick, Heidi store manager for rushville provided me with his number and I left a voicemail and didn’t receive a call back.
Nathan T
Rushville Marathon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rushville, OH 43150
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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