I had a reservation for 7am, was able to get in and out by 7:25, the service was slow, there we 2 reps, and i was the next in line. They also were gonna give me a truck that was on empty, and proceeded to tell me how much gas it needed to have when i returned it..I told them, i did not have time to stop for gas, and asked if they could give me another truck.they did, but it was hard to find....(why would you offer someone an empty truck)....people who use your service, is for convenience, expecting the equip to be clean and fueled, ready to go...the overall truck was clean, but the windshield was dirty..i most likely will use your service again, as i have in the past, but frankly, renting a truck from Home Depot for such needs that i had on Sat, would have been better, quicker and cheaper..:) Thx for asking...
Moving Truck Rental in Sacramento, CA at U-Haul at El Camino Ave
Moving to or from Sacramento, CA 95815? Get FREE truck rental rate quotes at U-Haul at El Camino Ave.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul at El Camino Ave
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Sacramento, CA.
Cargo vans and pickup truck rentals in Sacramento, CA
U-Haul cargo van rentals and pickup trucks in Sacramento, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Sacramento, CA 95815. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
returning the truck was much easier the picking it up because I was able to have my son work the app
Nothing I can think of I was in and out fast on the pick up. And I was in and out fast on the drop off.
Nothing, you have always provided 5 Diamond Customer Service, and it just keeps getting better all the time! Sincerely, Craig H. Dill
U haul charged me extra 20$ so I do not recommend it to anyone
The girl that helped me needs training in customer service. The entire order was wrong including the spelling of my name which I spelled for her. I had to call on my conformation to have everything changed. The next day when I picked up the truck she was rude & would not look at me when she talked to me. I was told the truck had 1/4 tank of gas which it did show as 1/4 tank, when I got home (about 5 miles away) the tank was on empty. I put 28.849 gallons at $3.189 per gallon for a total of $92. and turned the truck in with 1/2 of a tank the same day. I am sorry that I did not get the young lady's name & all I remember is that she had blond hair. If Uhaul has no training she should not be able to wait on customers. I will continue to use Uhaul, however I will not go into this location again.
Everything went smoothly. When I checked the truck back it, everything went smoothly.
David did an excellent job.
David is excellent manager.
I loved my experience with the 2 young ladies at this location. I highly recommend the prompt excellent service they provided.
Thank you David for an amazing experience!! Everyone was great and made it the easiest part of my move.
I will never rent from this location again. Employee Kayla J. handed me the rental contract after I quickly signed on the computerized pad and didn't go over/ discuss a single thing w/ me. She handed me the packet/ contract I signed and pointed a direction telling me my truck was behind the propane truck & sent me on my way. There were 4-5 other customers behind me in line, so I suppose you were in a hurry to get through the rest of the customers. What I discovered was a $20 charge for an overnight processing fee for bringing the truck back at 10:30pm, which was a total of 12 hrs. that we had the truck in our possession. I had no clue I would be charged such a fee as NOTHING was discussed w/ me, I didn't even have a Uhaul employee come out & look the truck condition over w/ me prior to me leaving w/ the truck (U-haul has ALWAYS had someone come out to inspect the truck condition prior to a customer departing w/ one of their trucks). Again, you clearly were in a hurry to move on to other customers line. So I discover a $20 overnight/ after hour charge for merely bringing the truck back before my 24 hrs. was up. I had swept the back of the truck out & filled the truck back up to the fuel level I had initially left with it, leaving at 10:30pm and I get charged this fee because I did not bring it back the next morning during normal business hours? I called and spoke to Kayla J. the next day after seeing the charge on my final bill that was emailed to me. You explained something that had nothing to do w/ the issue regarding fuel gets siphoned from the trucks in the evenings & this is why they charge the fee. This is absurd, clearly you checked the truck back in & it reflects that it has the same amount of fuel as when I checked it out so your explanation has no merit. Kayla you went on to ARGUE w/ me that you explained in detail this charge prior to me rental and the night drop procedure. My adult son whom was w/ me as well did not hear you explain a single detail of anything to us other than point a direction and tell us our truck is behind the propane truck. I have rented a many of Uhauls over the course of my adult life & NEVER have I ran into the poor customer service we received this time and nor have we ever been charged any night service fee. You were rude & your explanation made absolutely no sense as well you LIED when you stated you discussed anything w/ myself or my son other than point and tell me to go get the truck! I will be calling Dave your store manager, because you need some customer service training, CLEARLY!
Make fees/charges more transparent. For example, your rates are advertised as $20 or $30 for the truck rental, but with other charges, it's more like $100 per rental.
I was very satisfied once again with the Uhaul rental facility off of the 80 Capitol City freeway and Elcamino Avenue. The service provided by the gentleman (I'm sorry I forgot his name) when we picked up and the lady when we returned the trailer I rented was fast friendly and professional. I think have been renting trailers and/or trucks from this one facility whenever I needed one going back since the early 1980's. Also, I would like to note that I am a thrifty shopper and I always check for the best deals possible including rental companies. Reasonably priced and great service, you can't beat that. Thank you much, you are #1 with me. Yours Truly, Ernesto Sazo
Your mileage counter is fraudulent! I only drove local and there's no physical way I drove 53 miles! I am going to look into this. I will not use your location again
Truck was damaged and scratched but not shown in the photos. Truck was parked in between two rows of other trucks where I had to back out and had very little room to not hit other trucks. I requested another truck at the front of the line, but was told all trucks must be backed up to leave at this location.
The gas was reported at 1/16, however it was on empty and I could only drive up to 10 miles. When I returned the truck I was told to return the truck with the same amount of gas (1/16). I had the gas filled to 1/8 and was still overcharged $24.
Easy drop-off anpd quick checkout
It was not this location specifically, but I did not appreciate my reservation not being at the location I requested, but instead moved to a very bad part of town. I read reviews and picked my uhaul location for a reason, and did not appreciate being relocated to this poor area, as well as being significantly further away from my home.
The employee was very rude for no reason.
Do not charge extra for and employee to do their job in returning customer. Have the truck fueled and ready. Fix your awful website.
Very good and friendly customer service.
You can explain the cost based on mileage to the costomers