Smooth and easy transaction
THOMAS G
Trojan Storage of Sacramento
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sacramento, CA 95841
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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When I made my reservation the web page recommended I make additional add ons such as a dolly bed covers towels which I them added to my reservation. When I arrived at the location I was then told they didn't have any of that and I would have to go out of my way to another location to rent those things. When I arrived at my apartment to move i opened the truck and it had puddles inside of the the truck and some left over clear plastic and trash. All of my belongings were packed into cardboard boxes. So I had to clean out and try the truck adding more time to my move. When I called to ask about why is was wet and dirty they gave me a 1800 number to call which I didn't have time to do during the day of my move. I returned the truck as asked by the front desk clerk parked by the front with the keys in the lock box, on Saturday evening around 6pm. I then received a text message on the following Tuesday morning saying that my rental still hadn't been returned. I called the number in the text to let them know I had returned it a few days prior. No one called to let me know the issue had been resolved, all I received was a bill in my email. Would not recommend this location to anyone.
CHLOIE LLater hours
Michael HCustomer service was absolutely terrible. The lady who helped me was rude, unhelpful, and argumentative about simple questions and concerns. The trick was given to me with literally no gas in the tank and the light on which cost me time and mileage to go to a gas station just to be able to drive the truck i rented. I rent lots of uhaul trucks for moving and business and this is the worst experience I’ve ever had.
Anthony MEverything was wonderful . Shawna went above and beyond to help . She was very knowledgeable and helped make the process of renting a truck as seamless as ever . This is the only place I would ever rent a truck .
Thomas H