I was supposed to pick up the u haul at the Broadway location in Sacramento and they didn't have one available so they changed the pick up location to Qwik Shop on fruit ridge. I was told it would be ready at 9am. The location wasn't open and I had to wait an hour and when the owner finally arrived he was a total asshole and treated me like shit. Horrible experience all around. Not that you guys actually care or will follow up on this comment.
ROBERT P
Kwik Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sacramento, CA 95820
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Customer Reviews
- 3.0 Average Customer Rating
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The furniture pads that I reserved and paid for were not in the truck. No one available to ask for, store opens at 11am
Andres SWas way more expensive then I thought it would be for a quick move, of just a washer and dryer. Ended up being about $100 for less then 4 hours ans only 40 miles. That was including gas. The app did not work properly so it took longer to pick up the truck then if should have, sonit gave me less time with the truck so I had to rush which made nit stressful. The $20 pricing u see every where is very deceiving. I feel like a quick trip shouldn't have cost more then $50 I probably could have had the washer and dryer delivered for the price I paid andbhad someone else break their back. Won't be doing this again
Naomi EAll I had to do was hand over the key to the truck.
CAROLYN Wlocation charged me for things i did not want without my permission, kept interrupting our check in to help other people instead of finished our pick up, made us get our own equipment from the back storage.
ELIZABETH C