Better customer service. Vehicle was not available at the time of pick up and despite the did not give me $50 back as advertised and charged my card and sent me a receipt before even discussing the issue NEVER WILL I USE THIS LOCATION AGAIN.
AvaVienna C
Lotus Farmers Blvd Gas Corp
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Albans, NY 11412
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- 4.0 Average Customer Rating
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How U-Haul Reviews WorkRepresentative was rude. Didn’t want to help in any way. He said he didn’t have a printer when few weeyago I got a printed receipt when I walked out of there with the truck.
Erol PThe person helping was very nice. The equipment had construction debris in the back. Some of it probably was asbestos.
EMAN KThe truck was very dirty in the back, in the front someone left there soda bottles and some plastic in the truck. When I advised on the app that the truck needed to be cleaned, they wanted to charge my account to clean the truck.
Karen NNot much. Pass weren’t available, truck was filthy.
mark t