Moving Truck Rental in Saint Augustine, FL at U-Haul Moving & Storage of Saint Augustine

3434 reviews

3524 US Hwy 1 S   Saint Augustine, FL 32086
(S Of 312)

(904) 797-3667

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(904) 797-3667

3524 US Hwy 1 S
Saint Augustine, FL 32086
(S Of 312)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Saint Augustine, FL 32086

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

Customer Reviews

Average Customer Rating

3434 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
4.0

Lower you rate per milege. I rented $19.99 for 4 hours. It ended up costing me almost $80 because i drove 30 miles. Thats very high

MARIA B. 
Rating:
4.0

I was over billed I want it straightened out right away. I am not going to wait 1 hour to talk to someone about this Mike O'Connell

MICHAEL O. 
Rating:
5.0

The only suggestion I would make is to troubleshoot the website, which didn't allow me to register the after hours return online, and I had to call the 800 number. No complaints whatsoever with the local uhaul location. They were top notch. Thank you!

ARTHUR M. 
Rating:
5.0

The staff was so friendly and knowledgeable. They really like their jobs!

PAULETTE S. 
Rating:
5.0

Coffee

steve L. 
Rating:
5.0

Nothing! My exsperience was terrific! Ashley at St Augustine U haul on US1 did a great job! She should get a raise! Excellent service!

SHALINA L. 
Rating:
2.0

Associates did not listen:. I needed one way n they booked as a local return n I had to go out of my way to return..very inconvenient

CHRISTINE A. 
Rating:
3.0

As I was inside waiting for someone I heard some commotion in the back between a man and a dog and it sounded as he was hitting the dog and I heard the dog yelp

Charles L. 
Rating:
2.0

I was told the vehicle must have been returned after hours but I would assume that when they knew I had a reservation for an 11 AM pick up that it would've been cleaned and ready to go there was trash in the cab, an employee came out with one large wet wipe to wipe out the cab that should be disinfected due to the virus. I maintained a storage unit there from March of 2020 until end of January 2021with no issues. I have rented numerous uhaul trucks in the buffalo ny area over this past 2020. without an issue. The new couple working at the st Augustine location were very nice, that wasn't an issue.

Joan A. 
Rating:
5.0

Quick service and very nice personnel.

JOSEPH L. 
Rating:
5.0

I saw nothing wrong. The young lady was very polite, knew what she was doing and got me on my way very quickly. When I returned, things were the same. I was on my way out. This the only u haul business that I use. Everyone is always polite and efficient.

DOROTHY W. 
Rating:
5.0

Manager at this location was very helpful and friendly.

DANIE M. 
Rating:
5.0

Customer service was met to satisfactory. Vehicle was clean and ran well. All needs were met.

HEATHER W. 
Rating:
5.0

Customer service was excellent

JAMES C. 
Rating:
5.0

I was truly satisfied! Shoutout to Megan Kari shoot I forget the other girls name! Either great customer service!

MELISSAL Y. 
Rating:
5.0

friendly and knowledgeable people

RAYMOND S. 
Rating:
5.0

Very pleased with the experience

DONALD B. 
Rating:
5.0

Great experience! The two ladies that helped where very professional and friendly. They made the rental super easy. Thank you.

Roberto R. 
Rating:
5.0

Nothing at all. Just don't change a thing at this location

Joseph B. 
Rating:
5.0

The staff was great, knowledgeable and easy to work with. The rep that took care of me was a true professional. Easily the best uhaul experience I've ever had. Keep up the great work.

Shaun D. 
Rating:
1.0

Very unfriendly to customers, not helpful. Don't answer phone calls.

JUSTIN M. 
Rating:
4.0

Tough to get someone on the phone but once we did the service was great. Thanks!

MARY F. 
Rating:
2.0

When I picked up the truck it had 3/4 tank of fuel. When I returned it the truck had over 3/4 tank of fuel but i was still billed for fueling the truck up to a full tank. This is beyond ridiculous.

CYNTHIA M. 
Rating:
2.0

Better communication, I was never informed about fuel return policy, I'm sure its in the fine print on the online somewhere but the agent never mentioned it to me. I was charged for 5 gallons of fuel even though I only drove 17 miles total, 12 of which were driving from U haul to my house and back. I drove past three other closer U haul locations on the way to pick this truck up, but the online res system said this was the closest location for the truck I needed. The truck was not full of fuel when I rented it and no one told me to note the level and return at the same level, nor even mentioned fuel at all. I assumed the $.79/mile extra charge would have covered it. I called the agent after receiving my invoice and he was defensive and unhelpful. He said there was a sticker in the truck explaining the policy, but there are stickers all over the interior of the truck and I was concentrating on safe operation as opposed to reading . While checking in online I had to click through page after page of additional goods and services U haul tried to sell me but none of them mentioned the fuel policy. in the end my $39.95 daily rental cost me more than twice that. All in all a bad experience. I wont rent from U haul again

THOMAS M. 
Rating:
2.0

Let your customers know you will drastically Over charge for gasoline!! Didn't know I would have to pay 3 times more for not filling it back up.

Dianne C. 
No reviews have been submitted for this location.

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