Lower you rate per milege. I rented $19.99 for 4 hours. It ended up costing me almost $80 because i drove 30 miles. Thats very highMARIA B.
Moving Truck Rental in Saint Augustine, FL at U-Haul Moving & Storage of Saint Augustine
Saint Augustine, FL 32086
(S Of 312)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Saint Augustine, FL 32086
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
Propane service delivered straight to your door!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I was over billed I want it straightened out right away. I am not going to wait 1 hour to talk to someone about this Mike O'ConnellMICHAEL O.
The only suggestion I would make is to troubleshoot the website, which didn't allow me to register the after hours return online, and I had to call the 800 number. No complaints whatsoever with the local uhaul location. They were top notch. Thank you!ARTHUR M.
The staff was so friendly and knowledgeable. They really like their jobs!PAULETTE S.
Nothing! My exsperience was terrific! Ashley at St Augustine U haul on US1 did a great job! She should get a raise! Excellent service!SHALINA L.
Associates did not listen:. I needed one way n they booked as a local return n I had to go out of my way to return..very inconvenientCHRISTINE A.
As I was inside waiting for someone I heard some commotion in the back between a man and a dog and it sounded as he was hitting the dog and I heard the dog yelpCharles L.
I was told the vehicle must have been returned after hours but I would assume that when they knew I had a reservation for an 11 AM pick up that it would've been cleaned and ready to go there was trash in the cab, an employee came out with one large wet wipe to wipe out the cab that should be disinfected due to the virus. I maintained a storage unit there from March of 2020 until end of January 2021with no issues. I have rented numerous uhaul trucks in the buffalo ny area over this past 2020. without an issue. The new couple working at the st Augustine location were very nice, that wasn't an issue.Joan A.
Quick service and very nice personnel.JOSEPH L.
I saw nothing wrong. The young lady was very polite, knew what she was doing and got me on my way very quickly. When I returned, things were the same. I was on my way out. This the only u haul business that I use. Everyone is always polite and efficient.DOROTHY W.
Manager at this location was very helpful and friendly.DANIE M.
Customer service was met to satisfactory. Vehicle was clean and ran well. All needs were met.HEATHER W.
Customer service was excellentJAMES C.
I was truly satisfied! Shoutout to Megan Kari shoot I forget the other girls name! Either great customer service!MELISSAL Y.
friendly and knowledgeable peopleRAYMOND S.
Very pleased with the experienceDONALD B.
Great experience! The two ladies that helped where very professional and friendly. They made the rental super easy. Thank you.Roberto R.
Nothing at all. Just don't change a thing at this locationJoseph B.
The staff was great, knowledgeable and easy to work with. The rep that took care of me was a true professional. Easily the best uhaul experience I've ever had. Keep up the great work.Shaun D.
Very unfriendly to customers, not helpful. Don't answer phone calls.JUSTIN M.
Tough to get someone on the phone but once we did the service was great. Thanks!MARY F.
When I picked up the truck it had 3/4 tank of fuel. When I returned it the truck had over 3/4 tank of fuel but i was still billed for fueling the truck up to a full tank. This is beyond ridiculous.CYNTHIA M.
Better communication, I was never informed about fuel return policy, I'm sure its in the fine print on the online somewhere but the agent never mentioned it to me. I was charged for 5 gallons of fuel even though I only drove 17 miles total, 12 of which were driving from U haul to my house and back. I drove past three other closer U haul locations on the way to pick this truck up, but the online res system said this was the closest location for the truck I needed. The truck was not full of fuel when I rented it and no one told me to note the level and return at the same level, nor even mentioned fuel at all. I assumed the $.79/mile extra charge would have covered it. I called the agent after receiving my invoice and he was defensive and unhelpful. He said there was a sticker in the truck explaining the policy, but there are stickers all over the interior of the truck and I was concentrating on safe operation as opposed to reading . While checking in online I had to click through page after page of additional goods and services U haul tried to sell me but none of them mentioned the fuel policy. in the end my $39.95 daily rental cost me more than twice that. All in all a bad experience. I wont rent from U haul againTHOMAS M.
Let your customers know you will drastically Over charge for gasoline!! Didn't know I would have to pay 3 times more for not filling it back up.Dianne C.